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I updated to Windows 24H2. I have now lost all of my audio. When I hover my mouse over the sound icon in the tray, it shows that "No audio device is installed". How do I fix this?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
@Yhunne Abesha
Based on the comments received and my experience with this issue, the problem lies in the drivers for the sound devices listed in Device Manager. If you are comfortable with drivers, then you either need to update to different driver (maybe an older one, maybe a newer one) on your sound devices. If you are not comfortable with drivers, I suggest you speak with Microsoft Support and they can remote access your computer and fix the issue.
I tried MS support and they helped me located the company site in China that made my MiniPC. I contacted them, they sent me a link to their "driver updates", but I decided not to install them (chicken, chicken,....) . In my case, my audio was not lost but had a loud, obnoxious, scratching sound about every 5 seconds. I reinstalled 24H2 (on a clean Win 11 copy without that patch; from a drive C image), but the sound remained. A few days later the scratching sound totally disappeared and everything is fine now. I have no idea what caused it or what fixed it. I hope you have similar good luck. To summarize: the experience was a real waste of my time
Hi
I did what a couple of you suggested. Get Microsoft support via live chat. It took about 1 1/2 - 2 hours but they fixed it. I have sound now.
Will you help No audio devices install in this new PC.
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