Tried these steps and still unable to do Windows Updates !
Windows Update Troubleshooter failing to run, anyone else having problems?
Reported
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Anonymous
Both my Desktop and Laptop are suffering the same problem when attempting to run the Windows Update Troubleshooter. Operating system is Windows 11 24H2 with all updates applied to 11 December 2024 including KB5048667. After going through to the point where the troubleshooter runs, I get "I'm sorry. I was unable to run the Windows Update diagnostic. I might need to transfer you to an agent to help solve your problem." I've done all the obvious (sfc, DISM) and no problems were found. I'm thinking it must be a generic problem as it happens on both my Windows 11 machines.
Windows for home | Windows 11 | Windows update
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151 answers
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Anonymous
2025-03-10T21:35:53+00:00 -
Anonymous
2025-03-12T03:45:07+00:00 Problem after updating 2025-03 Cumulative Update for Windows 11 Version 24H2 for x64-based Systems (KB5053598) and the troubleshooter stopped working :YES
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Anonymous
2025-03-12T13:26:08+00:00 Yes my print troubleshooter has stopped working and the steps to repair it has not worked.
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Anonymous
2025-03-13T18:32:18+00:00 (0x80248014)
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Anonymous
2025-03-13T23:32:31+00:00 Can someone at Microsoft please make Windows update install???
KB 5053598 will not install.
I get Error Code 0x80073712
two-three times a year Windows update fails.
PLEASE!!!!