Windows Update Troubleshooter failing to run, anyone else having problems?

Reported
Anonymous
2024-12-11T16:13:47+00:00

Both my Desktop and Laptop are suffering the same problem when attempting to run the Windows Update Troubleshooter. Operating system is Windows 11 24H2 with all updates applied to 11 December 2024 including KB5048667. After going through to the point where the troubleshooter runs, I get "I'm sorry.  I was unable to run the Windows Update diagnostic. I might need to transfer you to an agent to help solve your problem." I've done all the obvious (sfc, DISM) and no problems were found. I'm thinking it must be a generic problem as it happens on both my Windows 11 machines.

Windows for home | Windows 11 | Windows update

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  2. Anonymous
    2025-02-28T17:12:22+00:00

    retry is my problem can you help me

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  3. Anonymous
    2025-02-28T17:13:24+00:00

    Both my Desktop and Laptop are suffering the same problem when attempting to run the Windows Update Troubleshooter. Operating system is Windows 11 24H2 with all updates applied to 11 December 2024 including KB5048667. After going through to the point where the troubleshooter runs, I get "I'm sorry.  I was unable to run the Windows Update diagnostic. I might need to transfer you to an agent to help solve your problem." I've done all the obvious (sfc, DISM) and no problems were found. I'm thinking it must be a generic problem as it happens on both my Windows 11 machines.

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  4. Anonymous
    2025-03-03T08:50:55+00:00

    Bonjour stevelad,

    Bienvenue dans la communauté Microsoft.

     

    Pouvez-vous nous dire pourquoi vous devez exécuter l'utilitaire de résolution des problèmes de Windows Update ? Y a-t-il un problème après la mise à jour de Windows 24H2 ? Cela peut nous aider à déterminer votre problème avec plus de précision. L'utilitaire de résolution des problèmes de Windows Update peut ne pas fonctionner pour diverses raisons. Veuillez partager plus d'informations avec nous. Nous vous fournirons une assistance supplémentaire en fonction de vos commentaires.

    Cordialement,

    William.Y | Spécialiste du support communautaire Microsoft

             Bonjour 

                     Comment se fait-il que j'ai des problème de mise ajour ver Windows 11 pour mon imprimante HP merci d'avance
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