Windows Update Troubleshooter failing to run, anyone else having problems?

Reported
Anonymous
2024-12-11T16:13:47+00:00

Both my Desktop and Laptop are suffering the same problem when attempting to run the Windows Update Troubleshooter. Operating system is Windows 11 24H2 with all updates applied to 11 December 2024 including KB5048667. After going through to the point where the troubleshooter runs, I get "I'm sorry.  I was unable to run the Windows Update diagnostic. I might need to transfer you to an agent to help solve your problem." I've done all the obvious (sfc, DISM) and no problems were found. I'm thinking it must be a generic problem as it happens on both my Windows 11 machines.

Windows for home | Windows 11 | Windows update

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151 answers

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  1. Anonymous
    2025-02-14T09:28:36+00:00

    wird dieser Fehler nun beseitigt?????

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  2. Anonymous
    2025-02-14T09:30:55+00:00

    was kann ich konkret machen???

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  4. Anonymous
    2025-02-16T13:43:23+00:00

    You bet I am and after the update rolled out my laptop wont really boot properly except it automatically starts in safe mode without any prompts. I have put updates on hold for a week as going thru with the pending update wiuld likely return the laptop to the safe mode state and I will lose control of needed programs, '

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  5. Anonymous
    2025-02-17T12:20:24+00:00

    plz solve my windows update problem

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