Windows Update Troubleshooter failing to run, anyone else having problems?

Reported
Anonymous
2024-12-11T16:13:47+00:00

Both my Desktop and Laptop are suffering the same problem when attempting to run the Windows Update Troubleshooter. Operating system is Windows 11 24H2 with all updates applied to 11 December 2024 including KB5048667. After going through to the point where the troubleshooter runs, I get "I'm sorry.  I was unable to run the Windows Update diagnostic. I might need to transfer you to an agent to help solve your problem." I've done all the obvious (sfc, DISM) and no problems were found. I'm thinking it must be a generic problem as it happens on both my Windows 11 machines.

Windows for home | Windows 11 | Windows update

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  1. Anonymous
    2024-12-22T00:50:18+00:00

    👍❤️Correlation Id: ae51ec1b0ce34617ac73953dba5620f0

    Timestamp: 2024-12-22T00:39:39.783Z

    Both my Desktop and Laptop are suffering the same problem when attempting to run the Windows Update Troubleshooter. Operating system is Windows 11 24H2 with all updates applied to 11 December 2024 including KB5048667. After going through to the point where the troubleshooter runs, I get "I'm sorry.  I was unable to run the Windows Update diagnostic. I might need to transfer you to an agent to help solve your problem." I've done all the obvious (sfc, DISM) and no problems were found. I'm thinking it must be a generic problem as it happens on both my Windows 11 machines.

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  2. Anonymous
    2024-12-22T18:31:16+00:00

    windows 11 update problem

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  3. Anonymous
    2024-12-24T12:31:04+00:00

    You have to run the file as an administrator. Check the agents steps again.

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  4. Anonymous
    2024-12-24T12:32:24+00:00

    It is unable to stop the windows update service. Are their any work arounds for this?

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  5. Anonymous
    2024-12-24T16:29:09+00:00

    Hello, I'm having the same issue with my laptop. It started when my Windows downloader began saying my version of Windows has expired, but I'm using 11.

    Any assistance would be greatly appreciated

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