Windows Update Troubleshooter failing to run, anyone else having problems?

Reported
Anonymous
2024-12-11T16:13:47+00:00

Both my Desktop and Laptop are suffering the same problem when attempting to run the Windows Update Troubleshooter. Operating system is Windows 11 24H2 with all updates applied to 11 December 2024 including KB5048667. After going through to the point where the troubleshooter runs, I get "I'm sorry.  I was unable to run the Windows Update diagnostic. I might need to transfer you to an agent to help solve your problem." I've done all the obvious (sfc, DISM) and no problems were found. I'm thinking it must be a generic problem as it happens on both my Windows 11 machines.

Windows for home | Windows 11 | Windows update

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151 answers

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  1. Anonymous
    2025-01-31T15:36:55+00:00

    Please solve my problem as soon as possible because my window crash at any time and it is so risky for my files.

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  2. Anonymous
    2025-02-01T06:27:58+00:00

    My problem is about windows 11 pro activation

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  3. Anonymous
    2025-02-02T08:11:18+00:00

    On Windows 11 ....I am having the same issue as well. Actually it has been doing this since October of 2024. I am not very tech savey either.... Any help would be appreciated.

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  4. Anonymous
    2025-02-02T18:05:16+00:00

    Both my Desktop and Laptop are suffering the same problem when attempting to run the Windows Update Troubleshooter. Operating system is Windows 11 24H2 with all updates applied to 11 December 2024 including KB5048667. After going through to the point where the troubleshooter runs, I get "I'm sorry.  I was unable to run the Windows Update diagnostic. I might need to transfer you to an agent to help solve your problem." I've done all the obvious (sfc, DISM) and no problems were found. I'm thinking it must be a generic problem as it happens on both my Windows 11 machines.

    i cant get ethernet in my laptop

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  5. Anonymous
    2025-02-04T14:12:38+00:00

    windows is update but i can't install plz solw my problem

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