Windows Update Troubleshooter failing to run, anyone else having problems?

Reported
Anonymous
2024-12-11T16:13:47+00:00

Both my Desktop and Laptop are suffering the same problem when attempting to run the Windows Update Troubleshooter. Operating system is Windows 11 24H2 with all updates applied to 11 December 2024 including KB5048667. After going through to the point where the troubleshooter runs, I get "I'm sorry.  I was unable to run the Windows Update diagnostic. I might need to transfer you to an agent to help solve your problem." I've done all the obvious (sfc, DISM) and no problems were found. I'm thinking it must be a generic problem as it happens on both my Windows 11 machines.

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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151 answers

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  1. Anonymous
    2025-02-26T02:25:14+00:00

    agree, support isnt support. its KMA and goodbye

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  2. Anonymous
    2025-02-26T02:24:18+00:00

    same issue here

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  3. Anonymous
    2025-02-25T08:21:48+00:00

    شما فقط میتوانید زبان فارسی را برای تایپ کردن به ویندوز اضافه کنید

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  4. Anonymous
    2025-02-24T05:38:42+00:00

    My laptop is too much hanging after install windows 11 2024 version

    when I start my laptop hanging very badly

    please fix it

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  5. Anonymous
    2025-02-24T05:35:31+00:00

    its hanging while starting my laptop

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