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Both my Desktop and Laptop are suffering the same problem when attempting to run the Windows Update Troubleshooter. Operating system is Windows 11 24H2 with all updates applied to 11 December 2024 including KB5048667. After going through to the point where the troubleshooter runs, I get "I'm sorry. I was unable to run the Windows Update diagnostic. I might need to transfer you to an agent to help solve your problem." I've done all the obvious (sfc, DISM) and no problems were found. I'm thinking it must be a generic problem as it happens on both my Windows 11 machines.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I had to have a Microsoft Tech. work with me to get everything working again. They created a current backup of my programs, uninstalled Windows, re- installed Windows, and made sure my programs worked. They had to have access to my computer & I had to be sitting in front of it every step of the way. So mu suggestion to everone having issues with the update is to contact Microsoft and have them help you.
windows is update but i can't install plz solw my problem
Both my Desktop and Laptop are suffering the same problem when attempting to run the Windows Update Troubleshooter. Operating system is Windows 11 24H2 with all updates applied to 11 December 2024 including KB5048667. After going through to the point where the troubleshooter runs, I get "I'm sorry. I was unable to run the Windows Update diagnostic. I might need to transfer you to an agent to help solve your problem." I've done all the obvious (sfc, DISM) and no problems were found. I'm thinking it must be a generic problem as it happens on both my Windows 11 machines.
i cant get ethernet in my laptop
On Windows 11 ....I am having the same issue as well. Actually it has been doing this since October of 2024. I am not very tech savey either.... Any help would be appreciated.
My problem is about windows 11 pro activation
