ERRROR 0xc1900101 WHILE INSTALLING WIN 11 24H2

Anonymous

I am trying to install the new Windows 11 update from Windows Update, but I keep getting error 0xc1900101 after rebooting.

The installation starts, and after a couple restarts, it says:

" Attempting to recover installation "

" Undoing changes made to your computer "

And then I am greeted with error 0xc1900101 on Windows Update.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Ramesh 181.9K Volunteer Moderator

Hi Christopher,

Nice work. I'm glad it's resolved, and thanks for the update.

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Anonymous

Dear Ramesh,

Thank you for your assistance, you were really helpful.

At a point my pc touch screen stopped responding during the many installation attempts, so didn't know what I had done to cause this. then I decided to clean install, so i chose not to keep my files and settings and it worked.

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Anonymous

2024-12-30T17:55:06+00:00

Dear Ramesh,

I downloaded the ISO file. The installation failed again. See attached error message. Error code like - SynTP.sys and something like system thread not handled.
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Anonymous

2024-12-30T18:14:27+00:00

The computer has had multiple BSODs.

When available please run the V2 log collector > post a share link

https://www.elevenforum.com/t/bsod-posting-instructions.103/
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Ramesh 181.9K Reputation points Volunteer Moderator

2024-12-31T04:33:57+00:00

Hi Christopher,

SynTP.sys is the Synaptics driver.

And, I wonder if the extended error code has changed now.

Please share the latest Panther and Rollback logs.
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