ERRROR 0xc1900101 WHILE INSTALLING WIN 11 24H2

Anonymous
2024-12-29T07:34:47+00:00

I am trying to install the new Windows 11 update from Windows Update, but I keep getting error 0xc1900101 after rebooting.

The installation starts, and after a couple  restarts, it says:

" Attempting to recover installation "

" Undoing changes made to your computer "

And then I am greeted with error 0xc1900101 on Windows Update.

Windows for home | Windows 11 | Windows update

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Ramesh 181.9K Reputation points Volunteer Moderator
2024-12-31T04:56:50+00:00

Hi Christopher,

Nice work. I'm glad it's resolved, and thanks for the update.

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Anonymous
2024-12-31T04:53:06+00:00

Dear Ramesh,

Thank you for your assistance, you were really helpful.

At a point my pc touch screen stopped responding during the many installation attempts, so didn't know what I had done to cause this. then I decided to clean install, so i chose not to keep my files and settings and it worked.

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  1. Ramesh 181.9K Reputation points Volunteer Moderator
    2024-12-30T07:30:21+00:00

    Hi Christopher,

    Looks like you attached some other folder. The log indicates the setup was run on 2024-07-13 01:39:26

    Maybe you shared c:\windows\panther instead of C:$WINDOWS.~BT\Sources\Panther?

    Please share your setup logs as mentioned below.

    • Open the "C:$WINDOWS.~BT\Sources" folder.
    • Select the two folders, "Panther" and "Rollback" (if present).
    • Delete the GenuineTicket.xml file in the Panther folder.
    • Copy the two folders to the desktop and Zip them.
    • Upload the zip file to OneDrive and share the link here.

    Also, what was the error code this time?

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  2. Anonymous
    2024-12-30T07:53:38+00:00

    Dear Ramesh,

    Panther.zip please see attached. The error code is the same as previous.

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  3. Anonymous
    2024-12-30T08:01:07+00:00

    Please run the V2 log collector > post a share link

    https://www.elevenforum.com/t/bsod-posting-instructions.103/

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