24H2 crashing games - working on a fix?

Anonymous
2024-12-24T02:49:25+00:00

It seems to be a known issue but seeing as there are no fixes yet, maybe you need more people to bring up the problem.

Ever since the 24H2 update, games have been freezing up the entire computer, forcing a hard-reboot with no other solutions.

And yes, I've tried re-installing/updating graphics driver, and pretty much every solution offered so far with no avail (some mention turning off Auto-HDR, some mention disabling multi-threading options in-game, etc.).

The only solution on specific game, POE2, that has worked is playing it on DirectX11 instead of DirectX12.

Apparently the issue is easily resolved by rolling back to 23H2, but instead of the users having to resort to finding a way to downgrade their updates, is there a fix coming from Windows any time soon?

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

85 answers

Sort by: Oldest
  1. Anonymous
    2024-12-27T14:23:10+00:00

    So far I've found a few workarounds, such as turning off a couple of the cpu cores from the games that are having trouble. Doing this avoids having to do a hard reset, as you can still operate on Windows to force closing the app.

    Turning off multi-threading, if the option is available, has also worked for me, although it causes severe loss in performance.

    What I'm expecting is a permanent solution from Microsoft now, as this is a long standing problem that is affecting thousands (or millions) of users, and that has gone on for too long. I was hoping too see a statement, at least acknowleding the problem and committing to solve it as soon as possible.

    Apparently this is a bug introduced in Directx12 with the last Windows patch, 24H2, can anyone confirm?

    Having to roll back to 23H2 at this point would be a disappointment as well as a lot of work. If I can even find a .iso to roll back to.

    Was this answer helpful?

    9 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2024-12-27T14:50:24+00:00

    Yes, as far as I know it's due to the 24H2 patch, people who have rolled back seems to have resolved the problem.

    Thank you, I'm familiar with the CPU and multi-threading workaround (and using deprecated DirectX11 works as well if your game supports that) but I'm looking for a proper fix from Windows since the whole point is why do we have to find all these "workarounds"methods instead of Microsoft fixing the root problem

    Was this answer helpful?

    6 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2024-12-28T04:54:09+00:00

    I have the same issue. It's not my hardware; certain games are affected. I can rebuild the system, but 24H2 is automatically upgraded. Microsoft should have tested this more. I have read about other people having the same issue, so count me in as one who asks that this gets patched ASAP.

    It's making playing games intolerable. If I could roll back to 22H2 or 23H2, I would not have these issues.

    In-game freezing forces a hard shutdown and restart.

    Was this answer helpful?

    8 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2024-12-28T15:40:26+00:00

    I have the same issue. It's not my hardware; certain games are affected. I can rebuild the system, but 24H2 is automatically upgraded. Microsoft should have tested this more. I have read about other people having the same issue, so count me in as one who asks that this gets patched ASAP.

    It's making playing games intolerable. If I could roll back to 22H2 or 23H2, I would not have these issues.

    In-game freezing forces a hard shutdown and restart.

    I'm "sitting" on 23H2 and machine is working fine. Attempted to upgrade 24H2 numerous times but kept getting the BSOD which disappeared after a second or two with no chance to read it all and find out what the problem is. Used Macrium Reflect to roll back to 23H2. Sounds like you have "Get the latest updates as soon as they are available" in Windows Update selected if you are getting "but 24H2 is automatically upgraded." I had that selected but now it's off. Updates are all paused for 5 weeks to stop anything coming in and I ocasionally turn the updates back on to get Microsoft Defender it's updates, then pause all updates again.

    My machine is working fine on 23H2 - I know that's no help to you.

    Windowslatest.com states "Microsoft promises it’s working on a fix and will share more details in January when the engineers return to work."

    Just proving Microsoft has a policy of release it and let the public do fault finding for us.

    Same shambles with Flight Simulator 2024 which was released before it was ready as well.

    Was this answer helpful?

    7 people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2024-12-29T13:24:10+00:00

    Haha, 'when the engineers return to work", that shows how much they care about their users.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments