Hello,
My name is Eric, and I’ll try to help.
It sounds like you’ve already taken several good steps to troubleshoot the issue. The crashes you’re experiencing with the 24H2 update have indeed been reported by others, and rolling back to 23H2 has been noted as a temporary solution while Microsoft works on a fix. Here’s what you can do in the meantime:
- Check for Updates
Make sure your system is fully updated, including optional updates under Windows Update. Microsoft often releases patches to address widespread issues after major updates.
- Disable New Features Temporarily
Since you mentioned Auto-HDR and multi-threading, it might help to disable other new features introduced in 24H2 to see if it resolves the issue for games not covered by DirectX changes.
- Submit Feedback to Microsoft
Open the Feedback Hub app in Windows (just type Feedback Hub in the Start menu) and report this issue. Be as detailed as possible, including the games affected, your system specs, and steps to reproduce the crash. The more reports Microsoft receives, the faster they’ll prioritize a fix.
- Test DirectX Versions
As you found with POE2, switching to DirectX11 can help. For other games, check the graphics settings and select DirectX11 if available.
- Consider Rolling Back
While waiting for a fix, rolling back to 23H2 is a viable temporary workaround if gaming performance is critical for you. To roll back:
• Go to Settings > System > Recovery
• Select Go back (if the option is still available within 10 days of the update).
If it’s been longer than 10 days, you might need to create a bootable drive with the 23H2 ISO and perform a clean installation.
If none of these options resolve the issue, let me know. We can explore other potential solutions, like advanced diagnostics or tweaking system settings further.
Best of luck, and I hope Microsoft releases a fix soon!
– Eric