24H2 crashing games - working on a fix?

Anonymous
2024-12-24T02:49:25+00:00

It seems to be a known issue but seeing as there are no fixes yet, maybe you need more people to bring up the problem.

Ever since the 24H2 update, games have been freezing up the entire computer, forcing a hard-reboot with no other solutions.

And yes, I've tried re-installing/updating graphics driver, and pretty much every solution offered so far with no avail (some mention turning off Auto-HDR, some mention disabling multi-threading options in-game, etc.).

The only solution on specific game, POE2, that has worked is playing it on DirectX11 instead of DirectX12.

Apparently the issue is easily resolved by rolling back to 23H2, but instead of the users having to resort to finding a way to downgrade their updates, is there a fix coming from Windows any time soon?

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

85 answers

Sort by: Newest
  1. Anonymous
    2025-03-18T20:12:43+00:00

    Yesterday March 17, 2025 - I received a notice that my computer needed to restart to finish installing 24H2! Yikes! BUT it seems to be finally fixed for my system.

    OS Name Microsoft Windows 11 Pro
    Version 10.0.26100 Build 26100
    Other OS Description Not Available
    OS Manufacturer Microsoft Corporation
    System Name DESKTOP-xxxxx
    System Manufacturer System manufacturer Home built
    System Model System Product Name - Joes DIY
    System Type x64-based PC
    System SKU ASUS_MB_CNL
    Processor Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz, 3696 Mhz, 6 Core(s), 12 Logical Pr ..
    BIOS Version/Date American Megatrends Inc. 1401, 11/26/2019
    SMBIOS Version 3.2
    Embedded Controller Version 255.255
    BIOS Mode UEFI
    BaseBoard Manufacturer ASUSTeK COMPUTER INC.
    BaseBoard Product ROG STRIX Z390-E GAMING

    I didn't know that I could have stopped the update by changing my settings to pause Windows again, so I just rebooted, and although I had a few issues that were fixed easily. It appears to working great. I am not sure if it is the 24H2 update or not, but my games are playing smooth as silk on 24H2 !

    Background

    I tried to update to 24H2 on November 24 and lost COD and Fortnite. Both would just freeze up during play. I also lost a few other items, like Acrobat Reader and the Fusion 360 Cad program. Fortunately, I discovered the "go back" option, and quickly, it took me back to a working compute on 23H2

    .

    After reading about the 24H2 bug here and elsewhere, I decided to try again in February 2025. The results were the same, with crashes and black screens. I quickly used the "Go Back" option to get my computer running again. Then, I paused Windows Update for five weeks. Yesterday was March 17, 2025. When I opened my computer, it was still on winter 23H2. I had turned off Windows updates for as long as possible, so I was about to reset it again, but this time I received a notice that my computer needed to restart to finish installing 24H2! Yikes! I didn't know I could have stopped the update by changing my settings to pause Windows again, so I just rebooted, and sure enough, about two hours later, my machine was up and running on 24H2. Yikes! (I found out that you have 10 days to use the Go Back option if you encounter any issues, so I started checking all the problems I had. I ran into no issues with COD BO6 or Fortnite. I couldn't use Acrobat Reader, but I discovered that changing it to run as Windows 8 allowed it to work. My CAD software works fine. The only issue I encountered was that the MakerBot Desktop software I use for my 3D printer was completely unresponsive. But I simply reinstalled the software, and it's up and running now. Overall, everything seems to be working well today! I will update if I have any issues. So far, on the first day of 24H2, all is well!

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2025-03-03T23:11:08+00:00

    It's now March and still this is happening. There is not one single game I have that works anymore because of this. Like many others, I'm way past the 10 day mark to revert back and I was way past that time when this first started happening. Do you have any idea how difficult it is to be a play tester for a game when MICROSOFT is the reason the game keeps crashing??? I know Microsoft doesn't give a rats behind about its users, all they care about is making money off of us. Seriously, this is beyond ridiculous and expecting people to alter everything on their computer or go to computer classes just to figure out how to fix your dumb mistakes is even worse. Do something about this NOW!

    Was this answer helpful?

    9 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2025-02-27T06:05:46+00:00

    Still having this issue as well. Discord half-freezes randomly, games will just completely freeze and crash if I tab out, nothing looks wrong performance wise. Reinstalled my drivers and disabled all the hardware accel stuff that I could. What is Microsoft doing??? It won't even allow me to roll back anymore, I'm genuinely going to switch my OS soon if they're incapable of making a functional one.

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments No comments
  4. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more

  5. Anonymous
    2025-02-21T07:16:38+00:00

    cannot find anything about it when i google, where's the source?

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments