windows 11 file explorer not showing preview for *.pes files

Anonymous
2025-01-05T22:49:49+00:00

New computer running windows 11. File explorer not showing preview for *.pes files (Brother Embroidery Software), but worked with no issues in Windows 10. Have read all of the potential solutions with no help. Appears file explorer cannot find the preview and may be associated with Onedrive, but not sure.

Contacted MS support and they said it was a 3rd party software issue and not a MS problem. They just ignored that everything worked fine in windows 10.

Would appreciate any help.

Windows for home | Windows 11 | Files, folders, and storage

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  1. Anonymous
    2025-01-11T15:22:46+00:00

    Not yet, plan to do it this weekend.

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  2. Les Ferch 10,361 Reputation points Volunteer Moderator
    2025-01-11T15:55:01+00:00

    And have you tested with a new local user account as I suggested previously?

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  3. Anonymous
    2025-01-11T16:12:04+00:00

    Yes, no joy

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  4. Les Ferch 10,361 Reputation points Volunteer Moderator
    2025-01-11T16:45:13+00:00

    Yes, no joy

    That indicates the shell extensions are not installed or somehow broken. Reinstalling the application would be the logical next thing to try, since it did work fine on my Windows 11 computer.

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  5. Anonymous
    2025-01-11T17:07:41+00:00

    Reinstalling did not work

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