windows 11 file explorer not showing preview for *.pes files

Anonymous
2025-01-05T22:49:49+00:00

New computer running windows 11. File explorer not showing preview for *.pes files (Brother Embroidery Software), but worked with no issues in Windows 10. Have read all of the potential solutions with no help. Appears file explorer cannot find the preview and may be associated with Onedrive, but not sure.

Contacted MS support and they said it was a 3rd party software issue and not a MS problem. They just ignored that everything worked fine in windows 10.

Would appreciate any help.

Windows for home | Windows 11 | Files, folders, and storage

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

68 answers

Sort by: Oldest
  1. Les Ferch 10,361 Reputation points Volunteer Moderator
    2025-01-12T05:01:42+00:00

    Here's a REG file with the correct MSI entries for user profile "maryruthpupa".

    If you haven't already reinstalled, this should correct the uninstall error.

    https://wormhole.app/ZbO2m#9lBvFM8DsN2v5FMZVjI3xg

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2025-01-12T14:13:45+00:00

    It is still looking for an msi file which I cannot locate. At least it is looking on the local drive.

    C:\Users\MARYRU~1\AppData\Local\Temp{5C7BFD25-006F-43B3-AE05-F5505A67EB36}\

    Please advise

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2025-01-12T14:48:17+00:00

    Tried to run repair but that did not do anything to help. The dialog box continues to come up as per the post above.

    Was this answer helpful?

    0 comments No comments
  4. Les Ferch 10,361 Reputation points Volunteer Moderator
    2025-01-12T16:41:45+00:00

    I was able to reinstall after removing these two registry keys:

    Here's a Reg file that removes those two keys:

    https://wormhole.app/BQOkW#oYPnZH_aRwYQCFhALTLuiw

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2025-01-12T16:54:47+00:00

    The regedit fixed the dialog box issue but still have the file explorer issue and does not show the flower as before.

    Any one else have any ideas?

    Was this answer helpful?

    0 comments No comments