The install folder is in Program Files X86 in a Brother subfolder
See below
windows 11 file explorer not showing preview for *.pes files
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Anonymous
New computer running windows 11. File explorer not showing preview for *.pes files (Brother Embroidery Software), but worked with no issues in Windows 10. Have read all of the potential solutions with no help. Appears file explorer cannot find the preview and may be associated with Onedrive, but not sure.
Contacted MS support and they said it was a 3rd party software issue and not a MS problem. They just ignored that everything worked fine in windows 10.
Would appreciate any help.
Windows for home | Windows 11 | Files, folders, and storage
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
68 answers
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Anonymous
2025-01-12T01:14:14+00:00 -
Anonymous
2025-01-12T01:15:43+00:00 All of the pes files are marked with a check mark 'always keep on this device' so I believe the files and Win Explorer is not looking for the files in the cloud.
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Anonymous
2025-01-12T01:20:43+00:00 The executable is in the same folder as the Win 10 machine
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Les Ferch 10,361 Reputation points Volunteer Moderator2025-01-12T01:28:58+00:00 The program path is the same as my test machine, so the registry entries should be identical. I really can't think of anything else to check. Since it works for me, I can only recommend trying on another computer, with a local account (not a Microsoft login), and see if that provides any clues. I'm out of ideas. It should work, yet it doesn't. Frustrating.
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Anonymous
2025-01-12T01:41:37+00:00 Since I ran the scrip you provided have an error as the path is not on our machine - see below. Not sure how to fix as the software is looking for the file location. Please reply.