windows 11 file explorer not showing preview for *.pes files

Anonymous
2025-01-05T22:49:49+00:00

New computer running windows 11. File explorer not showing preview for *.pes files (Brother Embroidery Software), but worked with no issues in Windows 10. Have read all of the potential solutions with no help. Appears file explorer cannot find the preview and may be associated with Onedrive, but not sure.

Contacted MS support and they said it was a 3rd party software issue and not a MS problem. They just ignored that everything worked fine in windows 10.

Would appreciate any help.

Windows for home | Windows 11 | Files, folders, and storage

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

68 answers

Sort by: Newest
  1. Anonymous
    2025-01-12T01:20:43+00:00

    The executable is in the same folder as the Win 10 machine

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2025-01-12T01:15:43+00:00

    All of the pes files are marked with a check mark 'always keep on this device' so I believe the files and Win Explorer is not looking for the files in the cloud.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2025-01-12T01:14:14+00:00

    The install folder is in Program Files X86 in a Brother subfolder

    See below

    Was this answer helpful?

    0 comments No comments
  4. Les Ferch 10,361 Reputation points Volunteer Moderator
    2025-01-12T00:53:18+00:00

    Strange. Is your installation folder the standard location of C:\Program Files (x86)\Brother\PE-DESIGN 11 ? The registry entries I sent won't work correctly if the software is installed to a different location.

    Could you try moving your files out of the OneDrive folder to C:\Users\maryruthpupa\Documents? Also check your OneDrive settings and ensure "Files on demand" is not checked. That puts your files in the cloud and only brings them local when you use them. I don't think thumbnails work when that feature is enabled.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2025-01-12T00:08:47+00:00

    Ran the script and did not show an image.

    The Win File Explorer now does not show the flower - see below

    Was this answer helpful?

    0 comments No comments