The executable is in the same folder as the Win 10 machine
windows 11 file explorer not showing preview for *.pes files
New computer running windows 11. File explorer not showing preview for *.pes files (Brother Embroidery Software), but worked with no issues in Windows 10. Have read all of the potential solutions with no help. Appears file explorer cannot find the preview and may be associated with Onedrive, but not sure.
Contacted MS support and they said it was a 3rd party software issue and not a MS problem. They just ignored that everything worked fine in windows 10.
Would appreciate any help.
Windows for home | Windows 11 | Files, folders, and storage
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Anonymous
2025-01-12T01:20:43+00:00 -
Anonymous
2025-01-12T01:15:43+00:00 All of the pes files are marked with a check mark 'always keep on this device' so I believe the files and Win Explorer is not looking for the files in the cloud.
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Les Ferch 10,361 Reputation points Volunteer Moderator
2025-01-12T00:53:18+00:00 Strange. Is your installation folder the standard location of C:\Program Files (x86)\Brother\PE-DESIGN 11 ? The registry entries I sent won't work correctly if the software is installed to a different location.
Could you try moving your files out of the OneDrive folder to C:\Users\maryruthpupa\Documents? Also check your OneDrive settings and ensure "Files on demand" is not checked. That puts your files in the cloud and only brings them local when you use them. I don't think thumbnails work when that feature is enabled.