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New computer running windows 11. File explorer not showing preview for *.pes files (Brother Embroidery Software), but worked with no issues in Windows 10. Have read all of the potential solutions with no help. Appears file explorer cannot find the preview and may be associated with Onedrive, but not sure.
Contacted MS support and they said it was a 3rd party software issue and not a MS problem. They just ignored that everything worked fine in windows 10.
Would appreciate any help.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 34%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELF%3C/text%3E%3C/svg%3E)
The software will not open any of the pes files now
Oh shoot. It looks like the MSI source path was in a binary format in the REG data I exported. Sorry about that. I thought it was all non-specific entries.
You'll need to reinstall the app. Hopefully it will let you do that. Again, sorry I missed that. MSIs are tricky. I should have thought of that stumbling block. If it refuses to uninstall/reinstall, let me know and I'll figure out how to clear it so it will reinstall.
The software will not open any of the pes files now
The software is looking for a *.msi file - installation package and that is the only thing in the drop down on the bottom right of the image
Since I ran the scrip you provided have an error as the path is not on our machine - see below. Not sure how to fix as the software is looking for the file location. Please reply.
The program path is the same as my test machine, so the registry entries should be identical. I really can't think of anything else to check. Since it works for me, I can only recommend trying on another computer, with a local account (not a Microsoft login), and see if that provides any clues. I'm out of ideas. It should work, yet it doesn't. Frustrating.
