Tried to run repair but that did not do anything to help. The dialog box continues to come up as per the post above.
windows 11 file explorer not showing preview for *.pes files
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Anonymous
New computer running windows 11. File explorer not showing preview for *.pes files (Brother Embroidery Software), but worked with no issues in Windows 10. Have read all of the potential solutions with no help. Appears file explorer cannot find the preview and may be associated with Onedrive, but not sure.
Contacted MS support and they said it was a 3rd party software issue and not a MS problem. They just ignored that everything worked fine in windows 10.
Would appreciate any help.
Windows for home | Windows 11 | Files, folders, and storage
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
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Anonymous
2025-01-12T14:48:17+00:00 -
Anonymous
2025-01-12T14:13:45+00:00 It is still looking for an msi file which I cannot locate. At least it is looking on the local drive.
C:\Users\MARYRU~1\AppData\Local\Temp{5C7BFD25-006F-43B3-AE05-F5505A67EB36}\
Please advise
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Les Ferch 10,361 Reputation points Volunteer Moderator2025-01-12T05:01:42+00:00 Here's a REG file with the correct MSI entries for user profile "maryruthpupa".
If you haven't already reinstalled, this should correct the uninstall error.
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Les Ferch 10,361 Reputation points Volunteer Moderator
2025-01-12T02:24:16+00:00 If you mean to uninstall and reinstall the software I cannot do it again as the the software key will not work.
Can you provide a fix?
I deleted the PE-DESIGN 11 folder (C:\Program Files (x86)\Brother\PE-DESIGN 11) and then I ran the setup program (Setup_eng.exe) and it gave me Modify, Repair, and Remove options:
I chose Remove to remove it and then I reinstalled. Maybe that will work for you, but I can't be sure.
If that doesn't work maybe Revo Uninstaller can remove it so you can reinstall.
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Anonymous
2025-01-12T02:16:42+00:00 If you mean to uninstall and reinstall the software I cannot do it again as the the software key will not work.
Can you provide a fix?