windows 11 file explorer not showing preview for *.pes files

Anonymous
2025-01-05T22:49:49+00:00

New computer running windows 11. File explorer not showing preview for *.pes files (Brother Embroidery Software), but worked with no issues in Windows 10. Have read all of the potential solutions with no help. Appears file explorer cannot find the preview and may be associated with Onedrive, but not sure.

Contacted MS support and they said it was a 3rd party software issue and not a MS problem. They just ignored that everything worked fine in windows 10.

Would appreciate any help.

Windows for home | Windows 11 | Files, folders, and storage

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  1. Les Ferch 10,361 Reputation points Volunteer Moderator
    2025-01-08T20:45:30+00:00

    As I stated, you won't get a preview with the Preview pane. Switch the rightmost pane to Details.

    Image

    If you still don't see a preview, it's probably interference from OneDrive.

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  2. Anonymous
    2025-01-08T20:28:56+00:00

    See attached screen shot from our machine, which does not show the preview.

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  3. Les Ferch 10,361 Reputation points Volunteer Moderator
    2025-01-08T20:07:19+00:00

    I tested that download in a Windows 11 virtual machine. I had to disable Windows Defender to allow the download.

    As I suspected, the full install adds the shell extensions that provide thumbnails in icon views and a preview in the Details pane. There is no preview in the Preview pane.

    Windows 11 Details view with Details pane enabled:

    Large icons view:

    Extra large icons view:

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  4. Anonymous
    2025-01-08T19:38:21+00:00

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  5. Les Ferch 10,361 Reputation points Volunteer Moderator
    2025-01-08T19:23:18+00:00

    I guess you're referring to this dongle: https://i.ebayimg.com/images/g/TJcAAOSwDc9nQmxG/s-l500.webp

    What I'm interested in is the shell extensions for Explorer. The installer may add those even without the dongle. But if the installer won't run without the dongle plugged in, it's a non-starter. You could send me the link and I can give it a try.

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