Try resetting the thumbnail cache and check one of the library folders.
windows 11 file explorer not showing preview for *.pes files
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
New computer running windows 11. File explorer not showing preview for *.pes files (Brother Embroidery Software), but worked with no issues in Windows 10. Have read all of the potential solutions with no help. Appears file explorer cannot find the preview and may be associated with Onedrive, but not sure.
Contacted MS support and they said it was a 3rd party software issue and not a MS problem. They just ignored that everything worked fine in windows 10.
Would appreciate any help.
Windows for home | Windows 11 | Files, folders, and storage
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Anonymous
2025-01-08T22:50:37+00:00 See attached image with right pane set to details. All I see is the flower. Turned off OneDrive but I think everything is still in OneDrive. Not sure how to get everything on the laptop hard drive and not on the MS OneDrive
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 34%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELF%3C/text%3E%3C/svg%3E)
Les Ferch 10,361 Reputation points Volunteer Moderator2025-01-08T22:24:39+00:00 The right pane is on details and I have tried with OneDrive turned off without success.
Have the files set to remain on PC.
Any other ideas?
Just to be sure we're talking about the same thing, please see my previous post again. I updated it with a screenshot showing how you can switch the rightmost pane from Preview to Details. I have confirmed that it's exactly the same on Windows 10. That is, the rightmost pane must be set to show Details and not Preview in order to see a preview of the PES files.
What happens when you switch your main view from Details to icons (medium, large, or extra large)? Do you see thumbnails of the PES files or do you just see the PES flower icon?
If you don't see any thumbnails, please check a folder that is not a OneDrive folder, such as:
C:\Program Files (x86)\Brother\PE-DESIGN 11\Library\Design Library\AnimalsChange the view to large icons.
If you don't see the thumbnails anywhere, try resetting the thumbnail cache by running the batch file from here: https://www.elevenforum.com/t/clear-and-reset-thumbnail-cache-in-windows-11.2051/#Two
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Anonymous
2025-01-08T22:07:36+00:00 The right pane is on details and I have tried with OneDrive turned off without success.
Have the files set to remain on PC.
Any other ideas?