windows 11 file explorer not showing preview for *.pes files

Anonymous
2025-01-05T22:49:49+00:00

New computer running windows 11. File explorer not showing preview for *.pes files (Brother Embroidery Software), but worked with no issues in Windows 10. Have read all of the potential solutions with no help. Appears file explorer cannot find the preview and may be associated with Onedrive, but not sure.

Contacted MS support and they said it was a 3rd party software issue and not a MS problem. They just ignored that everything worked fine in windows 10.

Would appreciate any help.

Windows for home | Windows 11 | Files, folders, and storage

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  1. Anonymous
    2025-01-11T22:15:35+00:00

    Correct the box is unchecked

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  2. Les Ferch 10,361 Reputation points Volunteer Moderator
    2025-01-11T21:51:21+00:00

    Just to be sure we haven't missed the obvious...

    The view option "Always show icons, never thumbnails" should be unchecked.

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  3. Les Ferch 10,361 Reputation points Volunteer Moderator
    2025-01-11T21:41:40+00:00

    Uninstalled Acrobat Reader, rebooted and no improvement.

    Truly a head scratcher.

    You may have to reinstall the PE-Design software now that Acrobat is uninstalled.

    I also captured all of the registry entries that the PE-Design 11 installer adds. You could try adding these registry entries to your computer (by double-clicking the REG file) and then restart. Here's the link to the file:

    https://wormhole.app/bAZKO#9Aj6FXCides6GgCg3Ks1xA

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  4. Anonymous
    2025-01-11T21:04:11+00:00

    Uninstalled Acrobat Reader, rebooted and no improvement.

    Truly a head scratcher.

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  5. Les Ferch 10,361 Reputation points Volunteer Moderator
    2025-01-11T20:39:51+00:00

    The only other thought I have is Adobe Acrobat possibly interfering. My test machine is pretty bare bones.

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