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New computer running windows 11. File explorer not showing preview for *.pes files (Brother Embroidery Software), but worked with no issues in Windows 10. Have read all of the potential solutions with no help. Appears file explorer cannot find the preview and may be associated with Onedrive, but not sure.
Contacted MS support and they said it was a 3rd party software issue and not a MS problem. They just ignored that everything worked fine in windows 10.
Would appreciate any help.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
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Something has broken the PES shell extensions. Have you tried reinstalling the application? This the full version and not the trial, correct?
There are known issues with OneDrive and thumbnails and it sure looks like OneDrive is still enabled. So, try testing with a new local account and see if you get thumbnails there.
https://www.elevenforum.com/t/add-local-user-account-in-windows-11.590/
Have already tried without success.
Try resetting the thumbnail cache and check one of the library folders.
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See attached image with right pane set to details. All I see is the flower. Turned off OneDrive but I think everything is still in OneDrive. Not sure how to get everything on the laptop hard drive and not on the MS OneDrive
