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Hello,
I had a recent windows update on 15th January 2025. I have an update failure showing for - Dolby - SoftwareComponent - 3.30702.720.0 - Install Error - 0x8007013
Anyone else experienced this or any advise as to how to resolve?
I have tried running the updates again but get the same result.
Thanks in advance.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi, I am Dave, I will help you with this.
That is a problem many people report with the drivers that Windows Updates tries to install, if that update is continually failing, then the best option is to use to official Microsoft Show/Hide Tool to hide that driver update to stop Windows continually trying to install that driver.
just ignore it. I'm having the same issue. the thing is, you don't want to hide it like this guy is saying. it needs the update, hidden or not. ignore it until lenovo gets a proper fix. i hope that works for now.
Thank you! This was bothering me, and I'm so glad to have found this thread and DaveM121's solution!
The speakers are not working now because of this. what should I do to get my speakers to work again?
I have been having this constant issue on my work laptop that has become annoying. Thanks to your help and expert advise, it is now rectified!
