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Hello,
I had a recent windows update on 15th January 2025. I have an update failure showing for - Dolby - SoftwareComponent - 3.30702.720.0 - Install Error - 0x8007013
Anyone else experienced this or any advise as to how to resolve?
I have tried running the updates again but get the same result.
Thanks in advance.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi, I am Dave, I will help you with this.
That is a problem many people report with the drivers that Windows Updates tries to install, if that update is continually failing, then the best option is to use to official Microsoft Show/Hide Tool to hide that driver update to stop Windows continually trying to install that driver.
Hola, soy Dave y te ayudaré con esto.
Este es un problema que muchos usuarios reportan con los controladores que Windows Update intenta instalar. Si la actualización falla constantemente, la mejor opción es usar la herramienta oficial de Microsoft para ocultar la actualización y evitar que Windows intente instalarla continuamente.
okey gracias
Thank you Dave, It worked fine.
my problem is not sorted yet even after downloading the microsoft trouble shoot tool. kindly consider
Dolby - SoftwareComponent - 3.30702.720.0
Install error - 0x80070103
