Dolby - SoftwareComponent - 3.30702.720.0 - Install Error - 0x8007013

Anonymous
2025-01-17T10:21:14+00:00

Hello,

I had a recent windows update on 15th January 2025. I have an update failure showing for - Dolby - SoftwareComponent - 3.30702.720.0 - Install Error - 0x8007013

Anyone else experienced this or any advise as to how to resolve?

I have tried running the updates again but get the same result.

Thanks in advance.

Windows for home | Windows 11 | Windows update

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Anonymous
2025-01-17T10:54:04+00:00

Hi, I am Dave, I will help you with this.

That is a problem many people report with the drivers that Windows Updates tries to install, if that update is continually failing, then the best option is to use to official Microsoft Show/Hide Tool to hide that driver update to stop Windows continually trying to install that driver.

https://download.microsoft.com/download/f/2/2/f22d5fdb-59cd-4275-8c95-1be17bf70b21/wushowhide.diagcab

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  1. Anonymous
    2025-03-09T04:32:55+00:00

    I was curious if you ever got the issue resolved. Any idea if this is an issue Lenovo or Microsoft will correct. What's odd is it shows up in the Update history??? I've tried most of what's mentioned in this blog to no avail. Went so far as to reinstall windows 11. A bit extreme but never the less. Maybe time will take care of the issue.

    Jeff

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  2. Anonymous
    2025-03-09T04:45:32+00:00

    I solve with this 😀

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