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Hello,
I had a recent windows update on 15th January 2025. I have an update failure showing for - Dolby - SoftwareComponent - 3.30702.720.0 - Install Error - 0x8007013
Anyone else experienced this or any advise as to how to resolve?
I have tried running the updates again but get the same result.
Thanks in advance.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi, I am Dave, I will help you with this.
That is a problem many people report with the drivers that Windows Updates tries to install, if that update is continually failing, then the best option is to use to official Microsoft Show/Hide Tool to hide that driver update to stop Windows continually trying to install that driver.
I downloaded the show/hide tool. Even though my virus scanner complained about doing that, I ran it anyway and it worked!!
Thanks for the link!
the file is completely clean... for example, ASX files (stream to Windows Media Player) is reconized like virus but they dont, only have a URL into inside... 95.1 WOLD - Home Of New Jersey's Greatest Hits visit Air Now choose WMP
The computer recognizes this download as being harmful and will not install it....
I also tried the tip about pasting all the commands into the Terminal as an administrator. After doing that the computer restarted with the same result which is nothing
