Dolby - SoftwareComponent - 3.30702.720.0 - Install Error - 0x8007013

Anonymous
2025-01-17T10:21:14+00:00

Hello,

I had a recent windows update on 15th January 2025. I have an update failure showing for - Dolby - SoftwareComponent - 3.30702.720.0 - Install Error - 0x8007013

Anyone else experienced this or any advise as to how to resolve?

I have tried running the updates again but get the same result.

Thanks in advance.

Windows for home | Windows 11 | Windows update

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Anonymous
2025-01-17T10:54:04+00:00

Hi, I am Dave, I will help you with this.

That is a problem many people report with the drivers that Windows Updates tries to install, if that update is continually failing, then the best option is to use to official Microsoft Show/Hide Tool to hide that driver update to stop Windows continually trying to install that driver.

https://download.microsoft.com/download/f/2/2/f22d5fdb-59cd-4275-8c95-1be17bf70b21/wushowhide.diagcab

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  1. Anonymous
    2025-01-31T01:07:04+00:00

    didnt work 4 me,either

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  2. Anonymous
    2025-01-31T14:09:48+00:00

    I'm getting the same error, but when I check the update history for drivers I see it has installed numerous times successfully, going as far back as a month ago, 11/25/24. Why does it keep trying to reinstall then? The link does not seem to do anything either. Please advise next steps. Thank you.

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  3. Anonymous
    2025-01-31T14:14:21+00:00

    Craig,

    I'm getting the same error but when I check the driver update history I see that it has installed successfully multiple times since Nov 25, 2024. Maybe we should just try and cancel the update? I posted this to Dave to see his response as well. The link he sent doesn't appear to do anything.

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  4. Anonymous
    2025-01-31T14:42:45+00:00

    Craig,

    I'm getting the same error but when I check the driver update history I see that it has installed successfully multiple times since Nov 25, 2024. Maybe we should just try and cancel the update? I posted this to Dave to see his response as well. The link he sent doesn't appear to do anything.

    I don't understand why so many people are having problems with Dave's link. I had no issues at all using it in Firefox. However, I also tested it in Edge, Chrome, DuckDuckGo and Opera.

    Edge - Option to open or save

    Chrome - Tags it as insecure, blocked

    DuckDuckGo - Blocked

    Opera - No issues

    Here is the complete link if it will help anyone. It's a link to a download; it doesn't open a new webpage.

    http://download.microsoft.com/download/F/2/2/F22D5FDB-59CD-4275-8C95-1BE17BF70B21/wushowhide.diagcab

    Good luck!

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