Dolby - SoftwareComponent - 3.30702.720.0 - Install Error - 0x8007013

Anonymous
2025-01-17T10:21:14+00:00

Hello,

I had a recent windows update on 15th January 2025. I have an update failure showing for - Dolby - SoftwareComponent - 3.30702.720.0 - Install Error - 0x8007013

Anyone else experienced this or any advise as to how to resolve?

I have tried running the updates again but get the same result.

Thanks in advance.

Windows for home | Windows 11 | Windows update

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Anonymous
2025-01-17T10:54:04+00:00

Hi, I am Dave, I will help you with this.

That is a problem many people report with the drivers that Windows Updates tries to install, if that update is continually failing, then the best option is to use to official Microsoft Show/Hide Tool to hide that driver update to stop Windows continually trying to install that driver.

https://download.microsoft.com/download/f/2/2/f22d5fdb-59cd-4275-8c95-1be17bf70b21/wushowhide.diagcab

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  1. Anonymous
    2025-02-10T09:25:14+00:00

    sorry, what is the name of this app? could drop the link here, so i will download it and follow your instruction. i really need the link and steps to solve that.

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  2. Anonymous
    2025-02-10T09:06:42+00:00

    This is Microsoft in a nutshell - make an *official app to hide software updates* that should not be installed on your computer. As someone else pointed out, this is a W10 driver and I have W11.

    Wow.

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  3. Anonymous
    2025-02-10T00:52:45+00:00

    i tried to do that following the link you dropped here, but it has been experied

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  4. Anonymous
    2025-02-09T23:16:12+00:00

    Hola,

    Tuve una actualización reciente de Windows el 15 de enero de 2025. Me aparece un error de actualización para: Dolby - SoftwareComponent - 3.30702.720.0 - Error de instalación - 0x8007013

    ¿Alguien más experimentó esto o tiene algún consejo sobre cómo resolverlo?

    Intenté ejecutar las actualizaciones nuevamente pero obtuve el mismo resultado.

    Gracias de antemano.

    Imagen

    Tengo exactamente el mismo problema. Rsto me distrae y no me deja trabajar tranquilo . Me extraña que Microsoft tenga aun estos problemas tecnicos.

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