Dolby - SoftwareComponent - 3.30702.720.0 - Install Error - 0x8007013

Anonymous
2025-01-17T10:21:14+00:00

Hello,

I had a recent windows update on 15th January 2025. I have an update failure showing for - Dolby - SoftwareComponent - 3.30702.720.0 - Install Error - 0x8007013

Anyone else experienced this or any advise as to how to resolve?

I have tried running the updates again but get the same result.

Thanks in advance.

Windows for home | Windows 11 | Windows update

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Anonymous
2025-01-17T10:54:04+00:00

Hi, I am Dave, I will help you with this.

That is a problem many people report with the drivers that Windows Updates tries to install, if that update is continually failing, then the best option is to use to official Microsoft Show/Hide Tool to hide that driver update to stop Windows continually trying to install that driver.

https://download.microsoft.com/download/f/2/2/f22d5fdb-59cd-4275-8c95-1be17bf70b21/wushowhide.diagcab

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  1. Anonymous
    2025-03-17T00:20:33+00:00

    So do you think it is an issue with Version 24H2? That is what is loaded on my Lenovo T14?

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  2. Anonymous
    2025-03-16T23:25:20+00:00

    Install Windows 11 23H2 or 22H2 this versions not have Dolby Driver Issues...

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  3. Anonymous
    2025-03-16T22:14:59+00:00

    I was able to use the Windows Hide/Show dialog referenced throughout this blog to finally "hide" the issue (update) . Because my Lenovo T14 G1 is sort to my back up I went so far as the reformat my hard drive and reinstall windows 11 this weekend. Within ~ 5 minutes the software update came through . It was at this point I was able to hide it. That band-aid seems to work. Hopefully either Lenovo (in my case), Dolby, or Microsoft will fix the issue because it seems to be occurring a lot. Didn't happen on my wife or my T14 Gen 5 computer.

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  4. Anonymous
    2025-03-16T08:42:06+00:00

    In my system have same problem

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