Dolby - SoftwareComponent - 3.30702.720.0 - Install Error - 0x8007013

Anonymous
2025-01-17T10:21:14+00:00

Hello,

I had a recent windows update on 15th January 2025. I have an update failure showing for - Dolby - SoftwareComponent - 3.30702.720.0 - Install Error - 0x8007013

Anyone else experienced this or any advise as to how to resolve?

I have tried running the updates again but get the same result.

Thanks in advance.

Windows for home | Windows 11 | Windows update

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Anonymous
2025-01-17T10:54:04+00:00

Hi, I am Dave, I will help you with this.

That is a problem many people report with the drivers that Windows Updates tries to install, if that update is continually failing, then the best option is to use to official Microsoft Show/Hide Tool to hide that driver update to stop Windows continually trying to install that driver.

https://download.microsoft.com/download/f/2/2/f22d5fdb-59cd-4275-8c95-1be17bf70b21/wushowhide.diagcab

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  1. Anonymous
    2025-03-02T10:36:01+00:00

    I went through the troubleshooter steps once and ultimately started a chat with a support advisor about these failing updates (there was an Intel one too). After the usual steps of resetting Windows update etc they concluded that a reset of Windows would fix the issue. I was sceptical and refused but they were adamant it would have resolved it. Looks like I was right to be sceptical if a fresh install has the same problem. They are clueless about the issue.

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  2. Anonymous
    2025-01-19T11:30:02+00:00

    Here are the steps to download it:

    1. Open Edge.
    2. Go to this page and press the link.
    3. Press the 3 dots next to the blocked file in the download popup.
    4. Press keep and the file will download.

    Chrome will have a similar procedure.

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  3. Anonymous
    2025-01-19T10:20:50+00:00

    Ironically I saw the same with Edge, it flagged the file from Microsoft's own servers as malicious. I had to explicitly tell the browser to keep the file.

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  4. Anonymous
    2025-01-17T14:13:10+00:00

    No been on Windows 11 for months now, this just occurred on the last security update.

    Daves solution worked for me for now.

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