Activation Error: 0x80072EE2

Anonymous
2025-01-01T15:10:43+00:00

Can't activate windows, use microsoft store nor use the "Get help" app because of Error: 0x80072ee2.

I've tried a ton of solutions and spent around 7 hours trying to solve it. Even tried doing a clean reinstall of Windows 10 Pro 3 TIMES and apply the solutions again, yet no results.

I can provide proof of what solutions I used (youtube videos and microsoft community) if needed (I would post a screenshot here but it doesn't let me as a big sad face appears with the text "not found").
I was able to get all my windows updates though, which seems to be different from some people's issue since this error affects their windows updates aswell.

A few of the sites from which I tried solutions: https://answers.microsoft.com/en-us/windows/forum/all/windows-update-error-0x80072ee2/8a57d23c-45a8-41fe-82df-c026ae357a56 (microsoft community)

https://youtu.be/5ak6zJmUJqU?si=mXkLXJi_3U66u2SI (youtube https://youtu.be/sdhKPGHRbvo?si=kkVzt16s1m822IzK  videos)

Please help me. I'm out of options and don't know any other method of doing it

I want to be atleast able to activate my Windows 10 Pro. If that issue is solved atleast, then I'm satisfied,

Windows for home | Windows 10 | Licensing and activation

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

41 answers

Sort by: Newest
Most helpful Newest Oldest
  1. EmilyS726 270.5K Reputation points Independent Advisor
    2025-01-02T18:51:16+00:00

    Ok, and where did you get this C9XTY key?

    Was this answer helpful?

    0 comments
  2. Anonymous
    2025-01-02T18:40:30+00:00

    Either way, I have another one which end with C9XTY so that's not the main problem. Atleast I think so.

    Was this answer helpful?

    0 comments
  3. EmilyS726 270.5K Reputation points Independent Advisor
    2025-01-02T18:24:23+00:00

    No, I am afraid the key is still on the other person's Microsoft account.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2025-01-02T18:11:59+00:00

    Yes ma'am, that's what I'm saying.

    Also, I tested the PC at the seller's house and after the test we CLEAN installed the windows again (right before giving out the money and taking it home), we did do it while plugged to the internet but I don't think we were connected to that person's Microsoft acoount because while we were doing the PIN registry and all that stuff, I used my own email.

    So that means that the generic key should be tied to my Microsoft Account, if I'm not wrong.

    Was this answer helpful?

    0 comments
  5. EmilyS726 270.5K Reputation points Independent Advisor
    2025-01-02T17:54:50+00:00

    Ok, so you are saying, when the key was working, It was retail, windows pro and the partial key was 3V66T???

    3V66T is the last 5 of generic key. If it shows activated/licensed, then it means it is on digital license and it is tied to someone's Microsoft account.

    If it shows generic key but not licensed, then it means the system doesn't have a key at all.

    So if you are saying you saw 3V66T and it was activated, then this key is still likely on the previous owner's Microsoft account.

    Was this answer helpful?

    0 comments