WIN 11 update failing, showing error 0x800705b4

Anonymous
2025-01-20T00:55:52+00:00

Today Jan 19, 2025. when I want to check for updates ( with automatic updates button ON position), updates are not installing. It says as under:

There were some problems in installing updates, but we will try again. If you keep this and want to search web or contact support for information this may help: 0x800705b4

Grateful, if some one can help me to resolve this so that I can installed the updates

Thank you

Windows for home | Windows 11 | Windows update

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  1. Ramesh 181.6K Reputation points Volunteer Moderator
    2025-01-31T03:25:10+00:00

    Yes I am also having the same issue too

    Please see if resetting Windows Update using this batch file fixes the issue:

    https://gist.github.com/winhelponline/af9296c106448a664a6229d8146a85fd

    1. Download the zip file and extract the batch file to the desktop.
    2. Right-click on the batch file and click Properties, click "Unblock" (if present), and OK.
    3. Double-click the batch file to run it.
    4. After it completes execution, don't close it yet.
    5. Right-click on that Command Prompt window, click "Edit" and click "Select all"
    6. Right-click on that Command Prompt window, click "Edit" and click "Copy"

       (This copies the output to the clipboard.)

    1. Paste the info (Ctrl + V) into your reply window.

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  2. Anonymous
    2025-01-31T08:23:47+00:00

    This did not solve the problem. When the program was completed there was no command prompt, it only said to use any key to continue. I used the space bar but that only repeated the line "press any key to continue". I then used the enter key and it closed the command prompt window and the program so I don't have anything to send to you. Also, I now notice that Windows 11 does not recognize me as an administrator even though I am listed as an administrator using the netplwiz program. I think that is part of the problem. At any rate, I cannot download and install a windows update from Intel that was downloaded using the Windows Update app. If you have any other suggestions, please advise.

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  3. Anonymous
    2025-01-31T08:30:06+00:00

    Here is the result of the program.

    The Windows Update service is stopping.

    The Windows Update service was stopped successfully.

    The Background Intelligent Transfer Service service is not started.

    More help is available by typing NET HELPMSG 3521.

    The following services are dependent on the Cryptographic Services service.

    Stopping the Cryptographic Services service will also stop these services.

    Acronis Active Protection (TM) Service

    Do you want to continue this operation? (Y/N) [N]: y

    The requested pause, continue, or stop is not valid for this service.

    More help is available by typing NET HELPMSG 2191.

    The system cannot find the file specified.

    Access is denied.

    Could Not Find C:\ProgramData\Application Data\Microsoft\Network\Downloader\qmgr*.dat

    *** Resetting winsock and proxy settings ***

    Sucessfully reset the Winsock Catalog.

    You must restart the computer in order to complete the reset.

    Current WinHTTP proxy settings:

    Direct access (no proxy server). 
    

    BITSADMIN version 3.0

    BITS administration utility.

    (C) Copyright Microsoft Corp.

    Internet proxy settings for account localsystem set to NO_PROXY.

    (connection = default)

    Querying active state...

    TCP Global Parameters


    Receive-Side Scaling State : enabled

    Receive Window Auto-Tuning Level : normal

    Add-On Congestion Control Provider : default

    ECN Capability : disabled

    RFC 1323 Timestamps : disabled

    Initial RTO : 1000

    Receive Segment Coalescing State : enabled

    Non Sack Rtt Resiliency : disabled

    Max SYN Retransmissions : 4

    Fast Open : enabled

    Fast Open Fallback : enabled

    HyStart : enabled

    Proportional Rate Reduction : enabled

    Pacing Profile : off

    *** Deleting WU Policy registry keys ***

    ERROR: The system was unable to find the specified registry key or value.

    ERROR: The system was unable to find the specified registry key or value.

    ERROR: The system was unable to find the specified registry key or value.

    ERROR: The system was unable to find the specified registry key or value.

    *** Starting WU services ***

    [SC] ChangeServiceConfig SUCCESS

    [SC] ChangeServiceConfig SUCCESS

    The Background Intelligent Transfer Service service is starting..

    The Background Intelligent Transfer Service service was started successfully.

    The Windows Update service is starting.

    The Windows Update service was started successfully.

    The requested service has already been started.

    More help is available by typing NET HELPMSG 2182.

    The requested service has already been started.

    More help is available by typing NET HELPMSG 2182.

    The requested service has already been started.

    More help is available by typing NET HELPMSG 2182.

    * * * Completed * * *

    Press any key to continue . . .

    I hope this helps with solving the issue.

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  5. Ramesh 181.6K Reputation points Volunteer Moderator
    2025-01-31T08:40:04+00:00

    The services are starting correctly.

    What's the error code you're seeing? Is it 0x800705b4 (same as the OP?)

    Can you try these offline installers?

    First, install the checkpoint update: https://catalog.sf.dl.delivery.mp.microsoft.com/filestreamingservice/files/d8b7f92b-bd35-4b4c-96e5-46ce984b31e0/public/windows11.0-kb5043080-x64_953449672073f8fb99badb4cc6d5d7849b9c83e8.msu

    Then, install KB5050009: https://catalog.sf.dl.delivery.mp.microsoft.com/filestreamingservice/files/66557ecc-650e-4c70-8baf-c624c4de912f/public/windows11.0-kb5050009-x64_97aac2ab4f607b11d50ad2fd88a5841ee0b18dd5.msu

    (If the 1st one says it does not apply to your system, run the 2nd one.)

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