WIN 11 update failing, showing error 0x800705b4

Anonymous
2025-01-20T00:55:52+00:00

Today Jan 19, 2025. when I want to check for updates ( with automatic updates button ON position), updates are not installing. It says as under:

There were some problems in installing updates, but we will try again. If you keep this and want to search web or contact support for information this may help: 0x800705b4

Grateful, if some one can help me to resolve this so that I can installed the updates

Thank you

Windows for home | Windows 11 | Windows update

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  1. Ramesh 181.6K Reputation points Volunteer Moderator
    2025-01-31T15:11:14+00:00

    Since no programs can be launched as admin, running troubleshooting tools like ProcMon is impossible.

    Maybe you can consider resetting Windows 11 via Windows RE https://pureinfotech.com/reset-pc-keeping-personal-files-windows-11/#resetthispc_keepmyfiles_boot_windows11

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  2. Anonymous
    2025-01-31T15:00:52+00:00

    You are right, the Intel driver from Windows Update has nothing to do with the admin issue. The error associated with the Intel driver problem is 0x80070103. I've tried the remedies I found on the web to correct this but it still doesn't install or go away. Intel has a site that detects its components on my computer. That detector downloaded and installed a later driver than the Windows update driver. Normally, if a driver is older than one already installed, then the older driver gets deleted.

    I am able to open Task Manager using ctrl/alt/delete but not as an admin and I am not able to start cmd.exe as an admin. When I open Notepad.exe using the icon I receive an error message "cannot find the C:\user\jkett\OneDrive\Desktop\rejoin link.txt file" but I can use the program. I'm not sure what is meant by "elevated" so please let me know. I subscribe to MS 365 which works ok.

    Any other ideas or questions I can answer to help better detect the problem? Again, thank you for taking the time on this issue.

    John

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  3. Ramesh 181.6K Reputation points Volunteer Moderator
    2025-01-31T13:19:51+00:00

    If the intel update fails to install, it doesn't mean you're not an admin. Do you get any errors when installing the Intel graphics driver update?

    Are you able to open Task Manager and start cmd.exe as admin?

    What about other apps? Can you start Notepad.exe elevated?

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  4. Anonymous
    2025-01-31T13:11:34+00:00

    Actually, nothing changed except that my Build is as noted above at 26100.3037. The same Intel graphic update still remains in the Windows Update screen and I cannot run sfc /scannow from the command prompt. It may be true that some admin powers are available for some processes but the /scannow process is not available. I cannot launch the C:// prompt in admin mode. If I launch the command prompt w/o admin, an error message says that I need to have admin privileges running a console session. However, it appears that I am able to download other updates using the Windows Update system. Thank you for your help with this issue. If you have any other suggestions, please advise.

    John

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  5. Ramesh 181.6K Reputation points Volunteer Moderator
    2025-01-31T10:00:18+00:00

    // Magically, the update got installed and now my Build is 26100.3037. //

    Do you mean it worked using the offline installer?

    //Win 11 does not recognize me as an administrator even though I am the sole user of the computer.//

    Why do you think so? The batch file output confirms that you were able to turn off/on the services. Only an admin can do that. Limited users will get the error "[SC] OpenService FAILED 5:" when modifying services.

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