Windows update (24H2) causing wifi issues

Anonymous
2025-01-06T03:50:23+00:00

Hi,

I installed the new windows 11 24H2 update about a week and for whatever reason my wifi drivers have stopped working (specifically the Killer (R) Wi-Fi 6E AX1675i). The wifi option itself no longer appears.

I have tried a number of the solutions listed on this forum involving troubleshooting, a network reset, entering the netsh/ipconfig commands on CMD for TCP/IP reset, uninstalling and reinstalling the drivers, restarted the router (not the modem, but I don't think this should be an issue as other devices seem to connect just fine) and nothing seems to be working. I didn't realize that I hadn't approved system restore, so I don't have a restoration point I can restore to. Uninstalling the update doesn't seem to be doing anything either (I am fairly sure that I uninstalled the correct update, but I could be wrong).

I have an Acer Swift Go 14 device (i7-1355u). I am not super technically adept, so I am not sure the following will cause any issues with connecting or not, but I have the Cisco AnyConnect Adapter driver, a VPN driver (Tunnel Bear), the Bluetooth Personal Area Network driver, a Realtek USB driver, and a bunch of WAN Miniport drivers as part of my network drivers.

Currently, I can only connect to the internet via an Ethernet connection.

Any help would be appreciated.

Windows for home | Windows 11 | Windows update

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  1. Anonymous
    2025-05-31T01:28:17+00:00

    Just today my wifi connection disappeared on my laptop. Last time it happened I simply rebooted and that fixed it; didn't work this time. Laptop went to sleep, usually upon waking wifi will take a few seconds to connect, but this time no dice. Checked settings -> updates & found a pending windows (10) system update. Fortunately, I have an ethernet cable, so connected it to my laptop, downloaded/installed the update, clicked "restart," & when finished went to wifi settings to check available networks, found both my networks (2.4 GHz & 5 GHz), clicked/checked both to connect, and viola wifi access was back.

    Never had this happen before. My cell was still connected to wifi so was able to check availability troubleshoots, but they looked a bit too complicated for my comfort. I was fortunate applying system update fixed my issue. Maybe this might help someone else, hopefully.

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  2. Anonymous
    2025-06-07T11:12:20+00:00

    This worked for me for a few day, but now I'm back to having the same issue

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  3. Anonymous
    2025-06-10T07:54:15+00:00

    Why on earth is Microsoft not fixing this? Why are users expected to dig into the registry — something most people shouldn't even have to touch — just to restore basic laptop functionality like wifi? This is 2025, and we’re still dealing with this kind of nonsense? How did Windows become so unreliable that simple features break after updates, and no one takes responsibility.

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  4. Anonymous
    2025-06-10T11:41:33+00:00

    That is weird, It could be different issue as well, If not check the reg values again sometimes system repair like sfc or dism repairs re-write all the values that we changed. In the same location Look for Reg Folder called WinHttpAutoProxySvc Location - Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WinHttpAutoProxySvc - Go to Start - and change the value from 4 (disabled) to 3 (Manual) and reboot.

    Wifi adaptor should reset now during the boot. Now the issue I faced in my org that gpo rewrites this value to 4 every time so either you run a startup script that changes to 3 everytime or do a tweak a gpo level.

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  5. Anonymous
    2025-06-11T13:33:57+00:00

    I also have lots of issues after june 11 update.

    Cannot even restart pc without turning off power manually.

    Wifi adapter gets disabled. Service restarting does not work. Wifi works for a short while after restart.

    Utterly messed up.

    Also, when i uninstall the updat, windows reinstalls the broken update, ****!!!!!!!!!!!

    2025-06 Cumulative Update for Windows 11 Version 24H2 for x64-based Systems (KB5060842)
    Successfully installed on ‎11.‎06.‎2025

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