This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Hi,
I installed the new windows 11 24H2 update about a week and for whatever reason my wifi drivers have stopped working (specifically the Killer (R) Wi-Fi 6E AX1675i). The wifi option itself no longer appears.
I have tried a number of the solutions listed on this forum involving troubleshooting, a network reset, entering the netsh/ipconfig commands on CMD for TCP/IP reset, uninstalling and reinstalling the drivers, restarted the router (not the modem, but I don't think this should be an issue as other devices seem to connect just fine) and nothing seems to be working. I didn't realize that I hadn't approved system restore, so I don't have a restoration point I can restore to. Uninstalling the update doesn't seem to be doing anything either (I am fairly sure that I uninstalled the correct update, but I could be wrong).
I have an Acer Swift Go 14 device (i7-1355u). I am not super technically adept, so I am not sure the following will cause any issues with connecting or not, but I have the Cisco AnyConnect Adapter driver, a VPN driver (Tunnel Bear), the Bluetooth Personal Area Network driver, a Realtek USB driver, and a bunch of WAN Miniport drivers as part of my network drivers.
Currently, I can only connect to the internet via an Ethernet connection.
Any help would be appreciated.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Liam,
This reminded me that when i finally got my wifi back the performance was really bad, so i did have connection but it was slow. After doing a speed test found connection speeds were minimal. The fix for me for this was a router reboot and this brought the speeds back to normal.
Hopefully that works. Good luck!
this thing happen too me too<if i play genshin or valorant after a minute the wifi is gone(wifi driver) but if i close that app my wifi backs pls fix this
Same issue with myself, Tried everything listed above and still nothing.. Wi-Fi will work fine on day to day use but as soon as i start up any onine game my PC will completely disconnect until i shut the game down causing the Wi-Fi to connect again. This has been an issue for me since OCTOBER and I've only bought my PC in July.. Only option left is to claim it on warranty if Microsoft doesn't fix this issue.
Unfortunately, a rollback is not the solution but rather at best a work around. Seems to me a lot of people have this same problem and for some reason Microsoft is ignoring it?
Yes, same at my PC. Rollback was the solution. I tried to use an WIFI USB stick, but also this WLAN option could not be actived with 24H2.
