Windows update (24H2) causing wifi issues

Anonymous
2025-01-06T03:50:23+00:00

Hi,

I installed the new windows 11 24H2 update about a week and for whatever reason my wifi drivers have stopped working (specifically the Killer (R) Wi-Fi 6E AX1675i). The wifi option itself no longer appears.

I have tried a number of the solutions listed on this forum involving troubleshooting, a network reset, entering the netsh/ipconfig commands on CMD for TCP/IP reset, uninstalling and reinstalling the drivers, restarted the router (not the modem, but I don't think this should be an issue as other devices seem to connect just fine) and nothing seems to be working. I didn't realize that I hadn't approved system restore, so I don't have a restoration point I can restore to. Uninstalling the update doesn't seem to be doing anything either (I am fairly sure that I uninstalled the correct update, but I could be wrong).

I have an Acer Swift Go 14 device (i7-1355u). I am not super technically adept, so I am not sure the following will cause any issues with connecting or not, but I have the Cisco AnyConnect Adapter driver, a VPN driver (Tunnel Bear), the Bluetooth Personal Area Network driver, a Realtek USB driver, and a bunch of WAN Miniport drivers as part of my network drivers.

Currently, I can only connect to the internet via an Ethernet connection.

Any help would be appreciated.

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

52 answers

Sort by: Newest
  1. Anonymous
    2025-03-03T10:28:53+00:00

    Hey! I had a similar Problem.
    The Wifi wasnt showing/working and the mousepad? didnt work after the 24H2 update. (Worked Fine again when rolled back)

    Apparently it was an Issue with the AMD GPIO Controller Driver. I installed a newer version (2.2.0.134) and now it works fine again. Altough theres still minor issues with the Mousepad...

    Hope this helps!

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2025-02-28T15:59:18+00:00

    Besides the DHCP aspect, another thing I've come to note in relation to W11 WLAN issues involves Web Proxy Auto Detection WPAD service. Make sure this is enabled and running (services.msc), since WLAN has some new dependencies on this service since 24H2.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2025-02-28T15:50:21+00:00

    to everyone looking this is a windows update error they have to dish out another update ive tried every single thing imaginable and when i mean i mean EVERYTHING... drivers, cmd prompts, registry editor things everything... ive read forums and other sites, its a windows thingwith this stupid update

    Was this answer helpful?

    6 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2025-02-26T19:27:35+00:00

    Today i booted up my pc, my ethernet was connected to internet, later windows update did an update [2025-02 Cumulative Update Preview for Windows 11 Version 24H2 for x64-based Systems (KB5052093)], i think it was the same as yesterday, restarted my pc and currently my ethernet cable adapter still has internet.My usb wifi adapter cant connect still. Hoping my ethernet adapter stays connected after the next few restarts and so on.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2025-02-26T11:38:56+00:00

    I have got same problem, my wireless adaptor driver and wireless mouse driver malfunction ,

    after restart I succeed to restore wireless adaptor driver , but still wireless mouse /wired mouse is not working.

    I request microsoft engineers , pls look into the matter and try to resolve the issue.

    Thanking you

    Was this answer helpful?

    0 comments No comments