Windows update (24H2) causing wifi issues

Anonymous
2025-01-06T03:50:23+00:00

Hi,

I installed the new windows 11 24H2 update about a week and for whatever reason my wifi drivers have stopped working (specifically the Killer (R) Wi-Fi 6E AX1675i). The wifi option itself no longer appears.

I have tried a number of the solutions listed on this forum involving troubleshooting, a network reset, entering the netsh/ipconfig commands on CMD for TCP/IP reset, uninstalling and reinstalling the drivers, restarted the router (not the modem, but I don't think this should be an issue as other devices seem to connect just fine) and nothing seems to be working. I didn't realize that I hadn't approved system restore, so I don't have a restoration point I can restore to. Uninstalling the update doesn't seem to be doing anything either (I am fairly sure that I uninstalled the correct update, but I could be wrong).

I have an Acer Swift Go 14 device (i7-1355u). I am not super technically adept, so I am not sure the following will cause any issues with connecting or not, but I have the Cisco AnyConnect Adapter driver, a VPN driver (Tunnel Bear), the Bluetooth Personal Area Network driver, a Realtek USB driver, and a bunch of WAN Miniport drivers as part of my network drivers.

Currently, I can only connect to the internet via an Ethernet connection.

Any help would be appreciated.

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

52 answers

Sort by: Most helpful
  1. Anonymous
    2025-02-01T15:58:55+00:00

    Yes, same at my PC. Rollback was the solution. I tried to use an WIFI USB stick, but also this WLAN option could not be actived with 24H2.

    Was this answer helpful?

    9 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2025-02-28T15:50:21+00:00

    to everyone looking this is a windows update error they have to dish out another update ive tried every single thing imaginable and when i mean i mean EVERYTHING... drivers, cmd prompts, registry editor things everything... ive read forums and other sites, its a windows thingwith this stupid update

    Was this answer helpful?

    6 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2025-02-03T04:48:52+00:00

    Same issue with myself, Tried everything listed above and still nothing.. Wi-Fi will work fine on day to day use but as soon as i start up any onine game my PC will completely disconnect until i shut the game down causing the Wi-Fi to connect again. This has been an issue for me since OCTOBER and I've only bought my PC in July.. Only option left is to claim it on warranty if Microsoft doesn't fix this issue.

    Was this answer helpful?

    6 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2025-05-28T14:19:02+00:00

    If your WIFI Keeps disappearing after the restart.

    Try this proven fix - Registry > Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Wcmsvc

    and look DependOnService in there, Open it and remove the last line. For some reason Microsoft (re t _ _ d s) decided to add Http auth proxy as a dependency in 24h2.
    Final Reg value should be like this

    RpcSs

    NSI

    Reboot > Profit.

    This seams to have solved the issue for me.

    Prior to this, every boot I did I had to disable and then enable my network card via device manager. Not had to since making this change.

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2025-02-11T22:56:01+00:00

    Sure seems like the update is the issue, here is our latest experience

    Brand new Dell Latitude 5550 yesterday, 1 hour into doing windows updates and the wifi controls are no longer available, they were when we started the update process. We reinstalled older drivers, new ones, all sorts of resetting this and that, the only thing that brings the wifi options back for us was to roll it back before 24h2 then turn off updates. The same thing on a 1 year old Lenovo Thinkpad e15. Plugging in a usb wifi adapter installs and we see it in device manager, but still the options to actually join any wifi network are missing unless we revert back to 23h2.

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments No comments