I am getting Blue screen while opening system settings

Anonymous

So when I was getting error in Nvidia app. I used DDU to safely remove the driver and reinstalled a new one. After that I say this blue screen error sometimes when I wanna go in to settings > display > graphics. This problem, I firstly saw when I was going into safe boot mode via the system settings when while browsing the tabs I got a blue screen for split sec. Here is a video of it. I did everything posted on post : post

The user of that post said it got fixed via an update. So should I wait patiently for the update or reset my pc or do something else ?

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

47 answers

Anonymous

2025-02-21T15:44:22+00:00

It occurs for split sec and exits the settings
Was this answer helpful?

0 comments No comments
DaveM121 935.1K Reputation points Independent Advisor

2025-02-21T15:45:49+00:00

Open Device Manager, then expand the Display Adapters section, what device(s) do you find in that section?
Was this answer helpful?

0 comments No comments
Anonymous

2025-02-21T15:51:16+00:00

These devices:
Was this answer helpful?

0 comments No comments
DaveM121 935.1K Reputation points Independent Advisor

2025-02-21T15:56:12+00:00

Thank you for the screenshot, you indicate you have previously re-installed the graphics drivers, was that just for the Nvidia drivers?
Was this answer helpful?

0 comments No comments
Anonymous

2025-02-21T15:58:40+00:00

Yes , i uninstalled the nvidia drivers right now too

Using DDU

When I opened the graphics section again it showed blue screen again. Do you think AMD driver of Ryzen 4600H maybe the problem, if so how do I reinstall it?
Was this answer helpful?

0 comments No comments