After the 4 Feb 2025 update, Outlook New can't connect to my email provider

Anonymous
2025-02-05T12:45:09+00:00

Everything was working fine until I saw the update finish.

There have been no other changes.

IMAP, SMTP and password info are correct.

charter.net doesn't recognize the Outlook (New) login attempt.

NOTE: This is a Windows 11 PC (4 months old). I can't, nor do I want to, go back to Outlook "Classic".

I can login to my charter account and see my email (only). I have additional family accounts in Outlook (New).

I am afraid of losing data (For a third time) because of this updated ***** program.

Any suggestions?

Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2025-02-21T22:23:27+00:00

    Same for me.

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  2. Anonymous
    2025-02-22T21:03:52+00:00

    I was allowed to add an IMAP email account today for my ISP epbfi.com. I deleted the previous account that would not accept the password and reset it up with all of the appropriate account settings. Much to my surprise it connected to the provider and is once again showing all of my email. Microsoft must have issued a fix. Hope the fix is not undone by subsequent revisions.

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  3. Anonymous
    2025-02-28T12:46:49+00:00

    After the early February Outlook for Windows app update, I lost one IMAP account and could not repair or re-add it. On February 27 I received a new app update to Outlook (new) and it bricked my main email account.

    I uninstalled Outlook (new) and am now using a free email client without problem. My three IMAP accounts work just fine on Thunderbird. I was down to my least-used IMAP email account on Outlook (new).

    After a month of hoping the Outlook for Windows app fixed its authentication issues, I gave up. The latest Outlook (new) app update killed another IMAP account. I had enough.

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  4. Anonymous
    2025-03-13T14:32:52+00:00

    IMAP is not working again and will not allow me to add it. This is very frustrating.

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  5. Anonymous
    2025-03-24T14:02:51+00:00

    what setting specifically in norton 360 did you change?? i went in under security.. advanced.. smart firewall. and looked at program control and under there microsoft outlook is allowed for all. thats the only place i see outlook. so where did you change your settings??

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