My PC keeps crashing and having BSOD ever since I charged my JBL speaker into the back ports

Anonymous
2025-03-16T07:07:54+00:00

Hi All,

Yesterday, my back USB ports were automatically disabled to save energy. I renabled them to charge my portable speaker. Ever since then I keep getting tabs from google crashing, games crashing and ultimately I would get the BSOD with every time a different code: "UNEXPEXTED_STORE_EXCEPTION", "SYSTEM_SERVICE_EXCEPTION", more...

Please help me get this fixed,

Thank you in advance.

Please note that before all of this happened I was charging my speaker to the computer without a problem.

Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2025-03-17T09:55:35+00:00

    Sorry I didn’t really get the reinstalling my software part. Which one are we talking about?

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  2. DaveM121 933.5K Reputation points Independent Advisor
    2025-03-17T09:44:15+00:00

    Open the Settings App, then go to System - Recovery.

    From there, you can start the Windows Reset operation, be sure to choose the option to keep your files, to ensure you do not loose any data, you will need to re-install your software when the reset completes.

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  3. Anonymous
    2025-03-17T09:42:13+00:00

    Yeah, I think its the best solution for this because it has been very bothersome and frustrating not being able to use my PC these pas few days.

    Are there a lot of steps to factory reset my PC?

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  4. DaveM121 933.5K Reputation points Independent Advisor
    2025-03-17T09:33:34+00:00

    Yes, a Factory Reset while keeping your files should also resolve the system crashes.

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  5. Anonymous
    2025-03-17T09:32:43+00:00

    That sure sounds like a big deal… Is factory resetting my PC a viable option?

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