My PC keeps crashing and having BSOD ever since I charged my JBL speaker into the back ports

Anonymous
2025-03-16T07:07:54+00:00

Hi All,

Yesterday, my back USB ports were automatically disabled to save energy. I renabled them to charge my portable speaker. Ever since then I keep getting tabs from google crashing, games crashing and ultimately I would get the BSOD with every time a different code: "UNEXPEXTED_STORE_EXCEPTION", "SYSTEM_SERVICE_EXCEPTION", more...

Please help me get this fixed,

Thank you in advance.

Please note that before all of this happened I was charging my speaker to the computer without a problem.

Windows for home | Windows 11 | Performance and system failures

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  1. DaveM121 933.5K Reputation points Independent Advisor
    2025-03-17T07:39:21+00:00

    You need to get the drivers from the support page for your PC on the manufacturers website to download and install the drivers, you do not need to go into UEFI.

    If you have any difficulty locating the support page, click your Start Button, then just type msinfo and press Enter, please provide a screenshot of the resulting System Information window.

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  2. Anonymous
    2025-03-17T07:36:01+00:00

    Do i need to go into UEFI to do that? Or just through device manager is fine?

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  3. DaveM121 933.5K Reputation points Independent Advisor
    2025-03-17T07:27:54+00:00

    For the USB drivers, go to the support page for your system on the manufacturers website, then from there, download and re-install (not udpate) the version of chipset drivers they provide.

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  4. Anonymous
    2025-03-17T01:58:50+00:00

    Hi,

    Im back with a little update. After doing all that you have recommended, I went to sleep so I didnt really test out my PC. I recently just logged into the steam game to check how it was going... it remained the same, I would get the app crashed within minutes.

    I think you mentioned something about a faulty USB driver. Is there a way I can look into that? Because I think that might be the root cause.

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  5. DaveM121 933.5K Reputation points Independent Advisor
    2025-03-16T14:10:45+00:00

    Open the Driver Verifier app and select the option to remove current settings, that will disable verifier.

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