Windows 11 Install Fails, But In An Odd Way

Anonymous
2025-03-04T09:08:54+00:00

Hello! I've been attempting to upgrade (my unsupported (CPU is 1 gen too old)) computer to Windows 11. So I mount the ISO, go through the setup as usual. It says it's installing, I leave it (with sleep off). Then, when I return and restart the computer it brings me to the boot selection screen showing 'Windows 10' and 2 (yes, I tried twice) 'Windows 11 (Mounted On Volume 11)'. The computer is a Dell Inspiron 5675 (1600X, RX570), I have added an extra 1 TB SSD to the original 128GB SSD/1TB HDD. Both of the old drives are in there, the 128GB is the old system drive and still has everything on it. The 1TB is used for data storage.

I can't seem to find anything online about this.

Do these disks have anything to do with the problem? And how can I fix it? Thanks in advance!

Windows for home | Other | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

45 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2025-03-19T06:14:50+00:00

    Hello,

    I tried in both downloads and a folder inside documents.

    Thanks!

    Was this answer helpful?

    0 comments
  2. Anonymous
    2025-03-18T13:25:50+00:00

    Hello,

    That's odd.

    What folder are you running it from?

    Hope to hear back from you.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2025-03-18T07:29:52+00:00

    (Sorry for the late reply)

    Hello,

    I cannot seem to find the log it is supposed to create. When I run the file it opens cmd, then it immediately closes with nothing else happening.

    Thanks!

    Was this answer helpful?

    0 comments
  4. Anonymous
    2025-03-09T19:03:11+00:00

    Hello,

    Could you download and install SetupDiag from https://learn.microsoft.com/en-us/windows/deployment/upgrade/setupdiag and then share the folders that it creates?

    This way, I can better analyze the logs and tell you what went wrong during the upgrade.

    Hope to hear back from you.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2025-03-09T08:10:18+00:00

    Hello,

    This is what it says in the file. Thanks in advance!

    2025-03-05 20:09:57, Error CDeploymentSession::SetEcoQos(11173): Result = 0xD00000032025-03-05 20:09:57, Error CDeploymentSession::IsRangeRequestSupported(4497): Result = 0x800401542025-03-05 20:09:57, Error IsRangeRequestSupported failed with: [80040154 [Error,Facility=FACILITY_ITF,Code=340 (0x0154)]]. Setting RangeRequestSupported to FALSE2025-03-05 20:10:00, Error MOUPG CDlpActionImpl > > >::Suspend(1282): Result = 0xC1800104[gle=0x00000002]2025-03-05 20:10:00, Error MOUPG CDlpTask::CheckUserInterruptEx(3094): Result = 0x800704D32025-03-05 20:10:00, Error MOUPG CDlpTask::CheckUserInterrupt(3147): Result = 0x800704D32025-03-05 20:10:00, Error MOUPG CSetupManager::ExecuteInstallMode(1055): Result = 0x800705BB2025-03-05 20:10:00, Error MOUPG CSetupManager::ExecuteDownlevelMode(609): Result = 0x800705BB2025-03-05 20:10:00, Error MOUPG CSetupManager::Execute(345): Result = 0x800705BB[gle=0x0000007f]2025-03-05 20:10:00, Error MOUPG CSetupHost::Execute(517): Result = 0x800705BB[gle=0x0000007f]2025-03-05 20:10:18, Error CONX Appraiser: ERROR,SdbCustomDbRegInfoEnumerate,685,Failed trying to query value "DatabaseRuntimePlatform" [2]2025-03-05 20:11:04, Error CDeploymentSession::SetEcoQos(10708): Result = 0xD00000032025-03-05 20:11:04, Error CDeploymentSession::IsRangeRequestSupported(4339): Result = 0x800401542025-03-05 20:11:04, Error IsRangeRequestSupported failed with: [80040154 [Error,Facility=FACILITY_ITF,Code=340 (0x0154)]]. Setting RangeRequestSupported to FALSE2025-03-05 20:18:19, Error CDeploymentSession::SetEcoQos(10708): Result = 0xD00000032025-03-05 20:24:13, Error DU DU::CDUSession::Search: Failed to set WU internal configuration property for targeted scans. hr = 0x800700572025-03-05 20:24:43, Error CONX Appraiser: ERROR,SdbCustomDbRegInfoEnumerate,685,Failed trying to query value "DatabaseRuntimePlatform" [2]2025-03-05 20:27:02, Error CONX Appraiser: ERROR,SdbpGetMatchingInfoBlocksInternal,2313,TAGREF array insufficient2025-03-05 20:27:09, Error CONX Appraiser: ERROR,SdbpGetMatchingInfoBlocksInternal,2313,TAGREF array insufficient2025-03-05 20:27:25, Error CONX Appraiser: ERROR,SdbpGetMatchingInfoBlocksInternal,2313,TAGREF array insufficient2025-03-05 20:29:24, Error CONX Appraiser: ERROR,SdbCustomDbRegInfoEnumerate,685,Failed trying to query value "DatabaseRuntimePlatform" [2]2025-03-05 20:34:26, Error [0x0808ff] MIG COutOfProcPluginFactory::CreateInstance: m_currentHostSurrogate->LoadDllServer(C:$WINDOWS.~BT\Sources\ReplacementManifests\Microsoft-Windows-RasServer-MigPlugin\RasMigPlugin.dll, {D26AA4A5-92AD-48DB-8D59-95EF0DCE6939}, 1) failed, hr=[0x8007007f].2025-03-05 20:34:26, Error [0x080387] MIG Failure while calling IDiscovery->Discover for Plugin={ServerPath="Microsoft-Windows-RasServer-MigPlugin\RasMigPlugin.dll", CLSID={D26AA4A5-92AD-48DB-8D59-95EF0DCE6939}, ThreadingModel=Apartment, ExceptionHandling=Default}. Error: 0x8007007F2025-03-05 20:34:32, Error SP pSPRemoveUpgradeRegTree: failed to delete reg tree HKLM\SYSTEM\Setup\Upgrade[gle=0x00000005]2025-03-05 20:35:27, Error [0x080831] MIG CSIAgent: Invalid xml format: FormatException: "script" attribute is mandatory. class Mig::CMXEMerge *__cdecl Mig::CMXEMigrationXml::LoadMerge(class UnBCL::XmlNode *,int,class Mig::CMXEMigrationXml *,class Mig::CMXEXmlComponent *)2025-03-05 20:43:49, Error [0x0808fe] MIG Plugin {ff9c714f-b864-4f43-ae39-ec07d7385abe}: BthMigLib: BthMig(V:2 T:1): This device is not a personal device, will check to see if authenticated2025-03-05 20:43:49, Error [0x0808fe] MIG Plugin {ff9c714f-b864-4f43-ae39-ec07d7385abe}: BthMigLib: BthMig(V:2 T:1): This device is not a personal device, will check to see if authenticated2025-03-05 20:43:49, Error [0x0808fe] MIG Plugin {ff9c714f-b864-4f43-ae39-ec07d7385abe}: BthMigLib: BthMig(V:2 T:1): This device is not a personal device, will check to see if authenticated2025-03-05 20:43:49, Error [0x0808fe] MIG Plugin {ff9c714f-b864-4f43-ae39-ec07d7385abe}: BthMigLib: BthMig(V:2 T:1): This device is not a personal device, will check to see if authenticated2025-03-05 20:43:49, Error [0x0808fe] MIG Plugin {ff9c714f-b864-4f43-ae39-ec07d7385abe}: BthMigLib: BthMig(V:2 T:1): This device is not a personal device, will check to see if authenticated2025-03-05 20:43:49, Error [0x0808fe] MIG Plugin {ff9c714f-b864-4f43-ae39-ec07d7385abe}: BthMigLib: BthMig(V:2 T:1): This device is not a personal device, will check to see if authenticated2025-03-05 20:43:49, Error [0x0808fe] MIG Plugin {ff9c714f-b864-4f43-ae39-ec07d7385abe}: BthMigLib: BthMig(V:2 T:1): This device is not a personal device, will check to see if authenticated2025-03-05 20:43:49, Error [0x0808fe] MIG Plugin {ff9c714f-b864-4f43-ae39-ec07d7385abe}: BthMigLib: BthMig(V:2 T:1): This device is not a personal device, will check to see if authenticated2025-03-05 20:43:49, Error [0x0808fe] MIG Plugin {ff9c714f-b864-4f43-ae39-ec07d7385abe}: BthMigLib: BthMig(V:2 T:1): This device is not a personal device, will check to see if authenticated2025-03-05 20:43:49, Error [0x0808fe] MIG Plugin {ff9c714f-b864-4f43-ae39-ec07d7385abe}: BthMigLib: BthMig(V:2 T:1): This device is not a personal device, will check to see if authenticated2025-03-05 20:43:49, Error [0x0808fe] MIG Plugin {ff9c714f-b864-4f43-ae39-ec07d7385abe}: BthMigLib: BthMig(V:2 T:1): This device is not a personal device, will check to see if authenticated2025-03-05 20:43:49, Error [0x0808fe] MIG Plugin {ff9c714f-b864-4f43-ae39-ec07d7385abe}: BthMigLib: BthMig(V:2 T:1): This device is not a personal device, will check to see if authenticated2025-03-05 20:43:49, Error [0x0808fe] MIG Plugin {ff9c714f-b864-4f43-ae39-ec07d7385abe}: BthMigLib: BthMig(V:2 T:1): This device is not a personal device, will check to see if authenticated2025-03-05 20:47:03, Error SP Failed to remove INF oem26.inf, Err = 0x3[gle=0x00000003]2025-03-05 20:47:03, Error SP Failed to remove INF oem67.inf, Err = 0x3[gle=0x00000003]2025-03-05 20:47:03, Error SP Failed to remove INF oem68.inf, Err = 0x3[gle=0x00000003]2025-03-05 20:47:03, Error SP Failed to remove INF oem69.inf, Err = 0x3[gle=0x00000003]2025-03-05 21:02:19, Error SP CAddAppPackage::DoExecute: Failed to add app package C:$WINDOWS.~BT\DUImageSandbox\LanguageExperiencePack.ka-ge.Neutral.appx. Error: 0x8007007F[gle=0x0000007a]2025-03-05 21:02:19, Error SP Operation failed: Add App package C:$WINDOWS.~BT\DUImageSandbox\LanguageExperiencePack.ka-ge.Neutral.appx. Error: 0x8007007F[gle=0x000000b7]2025-03-05 21:10:06, Error [0x0808ff] MIG COutOfProcPluginFactory::CreateInstance: m_currentHostSurrogate->LoadDllServer(C:$WINDOWS.~BT\Sources\ReplacementManifests\Microsoft-Windows-RasServer-MigPlugin\RasMigPlugin.dll, {D26AA4A5-92AD-48DB-8D59-95EF0DCE6939}, 1) failed, hr=[0x8007007f].2025-03-05 21:10:06, Error [0x080387] MIG Failure while calling IDiscovery->Discover for Plugin={ServerPath="Microsoft-Windows-RasServer-MigPlugin\RasMigPlugin.dll", CLSID={D26AA4A5-92AD-48DB-8D59-95EF0DCE6939}, ThreadingModel=Apartment, ExceptionHandling=Default}. Error: 0x8007007F2025-03-05 21:12:19, Error SP BFSVC: USE_EX_BINS flag is specified, but 2023 cert is not in db2025-03-05 21:12:21, Error SP BFSVC: AddBootmgrLast and PreserveBootOrder options are ignored when custom volume is specified

    Was this answer helpful?

    0 comments