Hi Christopher, This is Ramesh.
- Please take a photo of the error message window and share the image here.
- If you can load the recovery options, open WinRE Command Prompt and run SFC offline. Follow these steps:
In WinRE Command Prompt, please run:
bcdedit | find "osdevice"
Note the OS drive letter in the output. Suppose it's C:. Then run:
sfc /scannow /offbootdir=c:\ /offwindir=c:\windows /offlogfile=c:\sfcoffline.txt
notepad c:\sfcoffline.txt
Post the contents of c:\sfcoffline.txt.
Reference:
How to Run System File Checker (SFC) Offline:
https://www.winhelponline.com/blog/run-sfc-offl...
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