Win 11 Widget Board all Black - asks to install Dependencies, but nothing happens...

Anonymous
2025-04-02T15:58:08+00:00

Just had to reinstall Windows 11, 2h24, on our Lenovo T15. Everything works fine but the Widget Board. When I click the Taskbar Icon (shows no activity) the Widget Board loads but is nothing but black. When clicking on it, a message says "Additional Dependencies are needed to download and install" But when I click the install button the circle starts turning around. On and on forever. Nothing happens.

How do I fix this issue to make the Widget Board work again?

Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2025-04-08T14:48:21+00:00

    Hi Ramesh,

    I took down procmon and have created a logfile as to your instructions.

    My current problem is to get uploaded to my File Manager.

    When I have done this I will send you a full https-link for you to download the zipfile.

    When I activated the Widget Board no error message came up. The Widget Board part appeared but the Microsoft Start Feed section is nowhere to find.

    Here is a screenshot of the current situation:

    It is getting more and more weird...

    I will get the Progmon Log file uploaded so I can send you the link.

    Best Regards

    Anders

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  2. Anonymous
    2025-04-08T15:06:48+00:00

    Hello again Ramesh,

    Here is the Log-file for you to download:

    https://strandholm.dk/transit/test/Logfile.zip

    Let me know what you find....

    Best Regards,

    Anders

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  3. Ramesh Srinivasan 87,875 Reputation points Independent Advisor
    2025-04-08T15:25:47+00:00

    Hi Anders,

    On my system, when I press Win + W, it launches widgets.exe instead of widgetboard.exe.

    Please open *admin* PowerShell and run:

    get-appxpackage *WebExperience* -allusers | remove-appxpackage -allusers

    (Note: This is slightly different from the command you ran before. This one removes the WebExperience package folder completely.

    Once done, restart Windows.

    Visit this link:

    https://apps.microsoft.com/store/detail/windows...

    Reinstall Windows Web Experience Pack.

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  4. Anonymous
    2025-04-09T01:34:06+00:00

    Hello Ramesh,

    This time I thought we were (almost) there....

    I ran the PowerShell command (no acknowledgement from PS on the result?? - weird).

    Reboot and reinstalled Windows Web Exp. Pack from your link. For the first time I could observe the installation process worked. Installed and checked dependencies. I was sure we hit Jackpot....

    After another reboot I activated Widgets in Taskbar Settings, waited a moment and launched the Widget Board.

    Disappointed - but no improvements or changes. One thing. The "One or more Dependencies needs to be download and installed" Msg Box does not show up anymore. I noticed that a couple of "Troubleshooting scenarios" ago. What made the change I don't know, as so much has been done on this annoying issue.

    Anyway, the "Feed" Icon to the upper left is still missing and no MS Feeds available. Note:

    I hope you do not give up on this, Ramesh.

    Best,

    Anders

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  5. Ramesh Srinivasan 87,875 Reputation points Independent Advisor
    2025-04-09T03:35:33+00:00

    Hi Anders,

    If possible, please run another ProcMon trace. But start the trace after a fresh restart. After restarting Windows, don't click Widgets. Instead start Process Monitor an enable tracing. Now, click Widgets. If nothing appears in the Widgets board, stop tracing and share the fresh log..

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