Win 11 Widget Board all Black - asks to install Dependencies, but nothing happens...

Anonymous
2025-04-02T15:58:08+00:00

Just had to reinstall Windows 11, 2h24, on our Lenovo T15. Everything works fine but the Widget Board. When I click the Taskbar Icon (shows no activity) the Widget Board loads but is nothing but black. When clicking on it, a message says "Additional Dependencies are needed to download and install" But when I click the install button the circle starts turning around. On and on forever. Nothing happens.

How do I fix this issue to make the Widget Board work again?

Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2025-04-06T15:58:02+00:00

    Sorry about that mistake.... I will have to explore for 24h2...Please note that this is a public forum, I will be responding you tomorrow and regret for a delay in response. As I am merely a fellow user trying to provide insight and information that may be helpful to others....

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  2. Anonymous
    2025-04-06T16:26:30+00:00

    Sandeep,

    There is nothing to excuse for. You do a great job and I appreciate all you do!

    Take your time and come back to me when you have a fix for the faulting module.

    Until next week.

    Warmest Regards,

    Anders

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  3. Ramesh Srinivasan 87,865 Reputation points Independent Advisor
    2025-04-08T03:03:34+00:00

    Hi Anders, This is Ramesh.

    Please try the WebView2 Evergreen installer - "Evergreen Standalone Installer

    x64 ".

    Microsoft Edge WebView2 | Microsoft Edge Developer:

    https://developer.microsoft.com/en-us/microsoft...

    Also, reinstall the Microsoft Edge browser.

    Download Microsoft Edge:

    https://www.microsoft.com/en-in/edge/download?f...

    Let me know if that helps.

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  4. Anonymous
    2025-04-08T04:12:54+00:00

    Hi Ramesh,

    I tried to do a reinstall using the Evergreen installer you suggest. This is the message I got:

    Also, I reinstalled MS Edge from your link. It did not change anything. Sorry....

    But how to repair or reinstall the faulting module as to the Event Viewer entry I put here for your attention?

    Best,

    Anders

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  5. Ramesh Srinivasan 87,865 Reputation points Independent Advisor
    2025-04-08T04:18:38+00:00

    Hi Anders,

    The event log entry mentioned the error code 0xc000027b, which doesn't indicate a corrupt module, but the WindowsApps folder permissions may be incorrect.

    0xc000027b is addressed in this link:

    Microsoft Store Apps fail to start - Windows Client | Microsoft Learn:

    https://learn.microsoft.com/en-us/troubleshoot/...

    Maybe you can run a Process Monitor trace to see if Widgets encounters any access denied errors.

    Please run a ProcMon trace and share the zipped log on OneDrive.

    1. Download Process Monitor: http://live.sysinternals.com/procmon.exe
    2. Launch Process Monitor.
    3. Reset the filter options and click OK.
    4. If tracing does not start automatically, press Ctrl + E.
    5. Reproduce the issue by launching Widgets.
    6. When the dependencies error appears, switch to Process Monitor and stop tracing (Ctrl + E).
    7. Save "All Events" in a PML log file.
    8. *Zip* the log file and upload it to your OneDrive. The PML log size will be huge. Zipping it reduces the size by 90%.

    Note:

    The Process Monitor log file can reveal your user account name or sometimes the Microsoft account email ID. If you wish to share the log with me or specific people, you can use the "Restricted" option in Google Drive. Once I send a request, you can grant me access.

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