Win 11 Widget Board all Black - asks to install Dependencies, but nothing happens...

Anonymous
2025-04-02T15:58:08+00:00

Just had to reinstall Windows 11, 2h24, on our Lenovo T15. Everything works fine but the Widget Board. When I click the Taskbar Icon (shows no activity) the Widget Board loads but is nothing but black. When clicking on it, a message says "Additional Dependencies are needed to download and install" But when I click the install button the circle starts turning around. On and on forever. Nothing happens.

How do I fix this issue to make the Widget Board work again?

Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2025-04-02T18:05:34+00:00

    Hi there

    Thanks for reaching out! My name is Femi. I'm an Independent advisor and a Microsoft fan like you. I'll be happy to help you out today.

    It seems like the Windows Widgets system might be missing some dependencies or could be corrupted. Here’s how you can try to fix it:

    1. Restart the Widget Process

    Press Ctrl + Shift + Esc to open Task Manager.

    Look for Windows Widgets (Widgets.exe).

    Right-click on it and select End Task.

    Click the Widgets icon on your taskbar to restart it.

    1. Check Windows Web Experience Pack

    The Widgets depend on this package, so let’s reinstall it:

    Press Win + R, type:

    ms-windows-store://pdp/?ProductId=9MSSGKG348SP

    and hit Enter.

    The Microsoft Store should pop up showing the "Windows Web Experience Pack."

    Click Update or Install if you see that option.

    1. Reinstall Windows Widgets

    If the store installation doesn’t do the trick, let’s use PowerShell:

    Right-click the Start Menu → Terminal (Admin).

    Run:

    winget uninstall "Windows Web Experience Pack"

    Then reinstall it with:

    winget install "Windows Web Experience Pack"

    Don’t forget to restart your PC afterward.

    1. Reset Microsoft Store

    If you’re having issues with dependencies:

    Open Run (Win + R), type:

    wsreset.exe

    and press Enter.

    This will reset the Store and close it. Restart your PC and give it another shot.

    1. Ensure Widgets Are Enabled

    Go to Settings → Personalization → Taskbar.

    Toggle Widgets off and then back on.

    Please let me know if you need any further assistance.

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  2. Anonymous
    2025-04-02T18:35:33+00:00

    Hello Femi,

    My warmest thanks for coming back to me. Unfortunately I am tied up the next couple of days, but I will carry out your steps and come back to you ASAP.

    Until then...

    Best,

    Anders

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  3. Anonymous
    2025-04-02T19:01:17+00:00

    Happy to help, try the steps when you can, and let me know how it goes.

    I'm here if you need any further assistance.

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  4. Anonymous
    2025-04-03T01:07:27+00:00

    Hi again Fmi,
    I woke up and took the time to follow your instructions.

    Comment: The command: winget install "Windows Web Experience Pack" could not be found after uninstalling it, so I went to the store and installed it.

    • I reset Microsoft Store
    • I did the reboots in between

    None of this helped. Still facing a black Widget Board that says "Install Required Dependencies" and when I click Install - the little circle goes on, and on and on...nothing happens...

    Sorry.

    What next to do?

    Anders

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  5. Anonymous
    2025-04-03T01:18:11+00:00

    Femi,

    Forgot to add: I found this and downloaded it the other day. I did not do anything with it so far. It resides just in my Download Folder: Microsoft.WebView2.FixedVersionRuntime.134.0.3124.93.x64

    Should I try to run/install that file?

    Anders

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