Win 11 Widget Board all Black - asks to install Dependencies, but nothing happens...

Anonymous
2025-04-02T15:58:08+00:00

Just had to reinstall Windows 11, 2h24, on our Lenovo T15. Everything works fine but the Widget Board. When I click the Taskbar Icon (shows no activity) the Widget Board loads but is nothing but black. When clicking on it, a message says "Additional Dependencies are needed to download and install" But when I click the install button the circle starts turning around. On and on forever. Nothing happens.

How do I fix this issue to make the Widget Board work again?

Windows for home | Windows 11 | Performance and system failures

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  1. Ramesh Srinivasan 87,865 Reputation points Independent Advisor
    2025-04-08T03:03:34+00:00

    Hi Anders, This is Ramesh.

    Please try the WebView2 Evergreen installer - "Evergreen Standalone Installer

    x64 ".

    Microsoft Edge WebView2 | Microsoft Edge Developer:

    https://developer.microsoft.com/en-us/microsoft...

    Also, reinstall the Microsoft Edge browser.

    Download Microsoft Edge:

    https://www.microsoft.com/en-in/edge/download?f...

    Let me know if that helps.

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  2. Anonymous
    2025-04-06T16:26:30+00:00

    Sandeep,

    There is nothing to excuse for. You do a great job and I appreciate all you do!

    Take your time and come back to me when you have a fix for the faulting module.

    Until next week.

    Warmest Regards,

    Anders

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  3. Anonymous
    2025-04-06T15:58:02+00:00

    Sorry about that mistake.... I will have to explore for 24h2...Please note that this is a public forum, I will be responding you tomorrow and regret for a delay in response. As I am merely a fellow user trying to provide insight and information that may be helpful to others....

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  4. Anonymous
    2025-04-06T15:38:56+00:00

    Hello again Sandeep,

    This is straight uphill. This is the observations I made:

    Open >Microsoft Store> Click on >Library and >Get updates... If there are updates for any apps, especially those related to Windows or UI components, install them.

    The Get Updates section in Library does not exist:

    ![](https://learn-attachment.microsoft.com/api/attachments/606841fd-4b12-425d-8c17-18b185987d68?platform=QnA

    -You can try repairing or resetting the Widgets app through Windows Settings:

    Go to Settings > Apps> Apps & features

    There is no subsection in Apps named Apps & Features:

    ![](https://learn-attachment.microsoft.com/api/attachments/b5416b5d-1171-40c2-8086-b8dedd1061a7?platform=QnA

    Find Widgets or MicrosoftWindows.Client.WebExperiencein the list.

    Where??

    Click on the three dots next to it and select Advanced options

    click Repair or Reset Start with Repair and if that doesnt work, try Reset

    -The Microsoft.UI.Xaml.dll is part of the Windows App Runtime, so reinstalling this might help

    Open PowerShell as Administrator.

    • Uninstall the current version:

    Get-AppxPackage -Name Microsoft.WindowsAppRuntime.Singleton | Remove-AppxPackage

    Running Get-AppxPackage -Name Microsoft.WindowsAppRuntime.Singleton | Remove-AppxPackage gives no result in PowerShell Admin:

    ![](https://learn-attachment.microsoft.com/api/attachments/a5eafb79-a462-4aae-a9fe-27d44c3a61a4?platform=QnA

    After uninstallation, restart your PC.

    Then, reinstall using:

    winget install Microsoft.WindowsAppRuntime

    Sone of the information you deliver might probably come from another version of Windows 11?. I am running version 24h2.

    It is confusing you give me directions I can't locate in settings. I am sorry and I am not trying to be impolite, but I can't locate what you suggest and I can't make the command in Powershell work...

    Sandeep -Please verify.

    Best, Anders

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  5. Anonymous
    2025-04-06T13:39:27+00:00

    The Event Viewer log indicates that the WidgetBoard.exe application is crashing due to an issue with Microsoft.UI.Xaml.dll. Lets try to fix it:

    -Since the error involves Microsoft.UI.Xaml.dll, ensure you have the latest version might resolve the issue:

    Open >Microsoft Store> Click on >Library and >Get updates... If there are updates for any apps, especially those related to Windows or UI components, install them.

    -You can try repairing or resetting the Widgets app through Windows Settings:

    Go to Settings > Apps> Apps & features

    Find Widgets or MicrosoftWindows.Client.WebExperiencein the list.

    Click on the three dots next to it and select Advanced options

    click Repair or Reset Start with Repair and if that doesnt work, try Reset

    -The Microsoft.UI.Xaml.dll is part of the Windows App Runtime, so reinstalling this might help

    Open PowerShell as Administrator.

    • Uninstall the current version:

    Get-AppxPackage -Name Microsoft.WindowsAppRuntime.Singleton | Remove-AppxPackage

    After uninstallation, restart your PC.

    Then, reinstall using:

    winget install Microsoft.WindowsAppRuntime

    If you need further assistance or if any of these steps are unclear, please let me know.

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