Win 11 Widget Board all Black - asks to install Dependencies, but nothing happens...

Anonymous
2025-04-02T15:58:08+00:00

Just had to reinstall Windows 11, 2h24, on our Lenovo T15. Everything works fine but the Widget Board. When I click the Taskbar Icon (shows no activity) the Widget Board loads but is nothing but black. When clicking on it, a message says "Additional Dependencies are needed to download and install" But when I click the install button the circle starts turning around. On and on forever. Nothing happens.

How do I fix this issue to make the Widget Board work again?

Windows for home | Windows 11 | Performance and system failures

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  1. Ramesh Srinivasan 87,875 Reputation points Independent Advisor
    2025-04-08T15:25:47+00:00

    Hi Anders,

    On my system, when I press Win + W, it launches widgets.exe instead of widgetboard.exe.

    Please open *admin* PowerShell and run:

    get-appxpackage *WebExperience* -allusers | remove-appxpackage -allusers

    (Note: This is slightly different from the command you ran before. This one removes the WebExperience package folder completely.

    Once done, restart Windows.

    Visit this link:

    https://apps.microsoft.com/store/detail/windows...

    Reinstall Windows Web Experience Pack.

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  2. Anonymous
    2025-04-08T15:06:48+00:00

    Hello again Ramesh,

    Here is the Log-file for you to download:

    https://strandholm.dk/transit/test/Logfile.zip

    Let me know what you find....

    Best Regards,

    Anders

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  3. Anonymous
    2025-04-08T14:48:21+00:00

    Hi Ramesh,

    I took down procmon and have created a logfile as to your instructions.

    My current problem is to get uploaded to my File Manager.

    When I have done this I will send you a full https-link for you to download the zipfile.

    When I activated the Widget Board no error message came up. The Widget Board part appeared but the Microsoft Start Feed section is nowhere to find.

    Here is a screenshot of the current situation:

    It is getting more and more weird...

    I will get the Progmon Log file uploaded so I can send you the link.

    Best Regards

    Anders

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  4. Ramesh Srinivasan 87,875 Reputation points Independent Advisor
    2025-04-08T04:18:38+00:00

    Hi Anders,

    The event log entry mentioned the error code 0xc000027b, which doesn't indicate a corrupt module, but the WindowsApps folder permissions may be incorrect.

    0xc000027b is addressed in this link:

    Microsoft Store Apps fail to start - Windows Client | Microsoft Learn:

    https://learn.microsoft.com/en-us/troubleshoot/...

    Maybe you can run a Process Monitor trace to see if Widgets encounters any access denied errors.

    Please run a ProcMon trace and share the zipped log on OneDrive.

    1. Download Process Monitor: http://live.sysinternals.com/procmon.exe
    2. Launch Process Monitor.
    3. Reset the filter options and click OK.
    4. If tracing does not start automatically, press Ctrl + E.
    5. Reproduce the issue by launching Widgets.
    6. When the dependencies error appears, switch to Process Monitor and stop tracing (Ctrl + E).
    7. Save "All Events" in a PML log file.
    8. *Zip* the log file and upload it to your OneDrive. The PML log size will be huge. Zipping it reduces the size by 90%.

    Note:

    The Process Monitor log file can reveal your user account name or sometimes the Microsoft account email ID. If you wish to share the log with me or specific people, you can use the "Restricted" option in Google Drive. Once I send a request, you can grant me access.

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  5. Anonymous
    2025-04-08T04:12:54+00:00

    Hi Ramesh,

    I tried to do a reinstall using the Evergreen installer you suggest. This is the message I got:

    Also, I reinstalled MS Edge from your link. It did not change anything. Sorry....

    But how to repair or reinstall the faulting module as to the Event Viewer entry I put here for your attention?

    Best,

    Anders

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