Need help upgrading to Windows 11 pro 24H2 form 23H2 0xc1900101 error

Anonymous
2025-04-28T03:06:50+00:00

I have been trying to upgrade my PC Windows 11 Pro from 23H2 (build 22631.5262) to 24H2 for several months. The upgrade downloads but always fails with the 0xc1900101 error.

My pc meets all of the hardware requirements as per the Microsoft PC Health Check App. My system uses a Gigabyte Technology Co., Ltd. H470M DS3H -CF mother board, 2.90 gigahertz Intel Core i5-10400- 64 bit, 1.09 TB HDD, drive 0 15.85 Gigabytes Usable Memory, c: (NTFS on drive 0) , 1.09 TB 855.87 GB free. UEFI: American Megatrends Inc. F4 08/28/2020. All of the security update have been installed. All of the drivers have been updated. Memory integrity is on and there are no drivers listed in the vulnerable driver blocklist.

I disconnect the pc from the Internet/Router before running the update. Disconnected the old scanner and deleted the drivers and programs. Removed the Logitec 300 camera and deleted all of the drivers. Run the update troubleshooter. Run FSC and DISM. Reset Windows update components, all several times.

I have looked at C:$WINDOWS.~BT\Sources\Panther and opened setupact.log or setuperr.log to see where the update fails, but do not understand what I am looking for the failure.

Any help will be greatly appreciated.

Lew
Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

51 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Ramesh 181.9K Reputation points Volunteer Moderator
    2025-04-30T03:03:01+00:00

    Hi Lewis,

    Thanks. Will review it.

    Meanwhile, if you like to clean unused drivers and non-existent PnP devices aggressively, you can run these commands after creating a Restore Point. An in-place upgrade erases the Restore Points anyway, but it is suggested to create one now.

    After unplugging all extra peripherals, except your Keyboard, mouse, and Wi-Fi dongle (if any), run from admin Command Prompt:

    rundll32.exe pnpclean.dll,RunDLL_PnpClean /DEVICES /MAXCLEAN

    rundll32.exe pnpclean.dll,RunDLL_PnpClean /DRIVERS /MAXCLEAN

    The commands remove non-present PNP devices and unused driver packages.

    Open "verifier.exe". Click "Create Standard settings".

    Click "Select driver names from a list".

    Sort by "Provider".

    Post screenshot of all non-Microsoft drivers.

    Was this answer helpful?

    0 comments
  2. Ramesh 181.9K Reputation points Volunteer Moderator
    2025-04-30T03:14:32+00:00

    Ramesh,

    Done. Uploaded zip 29.04.2025_22.38.59 to the gofile site https://gofile.io/d/O7jTDb

    Lew

    msconfig boot tab picture

    Image

    All the C:$Windows.~BT boot entries can be deleted.

    Also upload the latest Fixlog.txt.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2025-04-30T03:23:22+00:00

    Fixlog uploaded

    Msconfig boot listings have delete greyed out

    Are the two rundll.exe started from the command prompt?

    Was this answer helpful?

    0 comments
  4. Anonymous
    2025-04-30T03:34:22+00:00

    I ran the two rundll32 from the Windows run command

    3 more logitech

    Was this answer helpful?

    0 comments
  5. Ramesh 181.9K Reputation points Volunteer Moderator
    2025-04-30T03:44:38+00:00

    Those two commands need to be run from admin command prompt.

    Will check the logs and update this thread. Thanks.

    Was this answer helpful?

    0 comments